This text provides an overview of the interdisciplinary nature of facilities management. It discusses the framework within which facilites managers should operate and the key requirements of their task.

Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking. This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers. The text is divided into three parts: · Current practice is illustrated, with a second chapter looking at enhancing services · Key facilities management issues are considered:user needs evaluation, outsourcing and computer-based information systems · Extensive advice is provided on managing people through change and on decision making The Second Edition features new material on user needs, briefing and procurement strategy, together with new public sector case studies. ‘This high quality book provides a comprehensive approach to the range of issues [and] the combination of case studies with theoretical perspectives and research has a strong practical emphasis’ Chartered Surveyor Monthly 'A thorough and very well researched book...as a student text it is first class' Construction Manager

This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice. The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers: Strategy development Organisational design Space planning Building projects Optimisation The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference.

Construction is a multibillion dollar industry in the United States, yet building research is highly fragmented. This new book is a complete compilation of building research institutions. It contains profiles of the institutions and gives their addresses and phone numbers, the mission and focus of their research, their distinctive attributes, and their publications. A comprehensive index identifies all institutions conducting research on specific topics.