Become the exceptional person God has called you to be with these seven practices for living a fulfilled and plentiful life from Lakewood Church co-pastor and bestselling author Victoria Osteen. In her latest book, Exceptional You! Victoria Osteen shares seven ways to become the exceptional person God has called you to be. She says, "If you're going reach your highest potential in life, you're going to have to develop the ability to see beyond where you are right now." Through empowering, uplifting stories and biblical teachings, Victoria will encourage you to set your mind and intent towards the important things in life with seven exceptional practices: Keep your memory box full of encouragement Lift up your eyes Know that you are chosen Love well Keep your accounts short Live in your space of gratitude Start your day off right Live encouraged, live empowered, and live intentional, and see the new and exciting things God has in store for you.

"Anyone pursuing success must read this book." —Chris Voss, author of Never Split the Difference A master class in leadership from the world’s top body language expert From internationally bestselling author and retired FBI agent Joe Navarro, a groundbreaking look at the five powerful principles that set exceptional individuals apart Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by: Self-Mastery: To lead others, you must first demonstrate that you can lead yourself. Observation: Apply the same techniques used by the FBI to quickly and accurately assess any situation. Communication: Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire. Action: Build shared purpose and lead by example. Psychological Comfort: Discover the secret ingredient of exceptional individuals. Be Exceptional is the culmination of Joe Navarro’s decades spent analyzing human behavior, conducting more than 10,000 interviews in the field, and making high-stakes behavioral assessments. Drawing upon case studies from history, compelling firsthand accounts from Navarro’s FBI career, and cutting-edge science on nonverbal communication and persuasion, this is a new type of leadership book, one that will have the power to transform for years to come.

A New York Times bestseller that offers a groundbreaking new view of human psychology, showing how eight key traits of human behavior--long perceived as liabilities--can be important hidden strengths What if the inattentiveness that makes school or work a challenge holds the secret to your future as an entrepreneur? What if the shyness in groups that you hate is the source of deep compassion for others? What if the anxiety and nervousness you often feel can actually help energize you? Renowned psychiatrist and popular on-air personality Dr. Dale Archer believes that behaviors frequently labeled "ADHD," "bipolar," and "OCD" are often normal human qualities--and he contends that we all experience these and other psychological traits to some extent yet fail to leverage the significant advantages they can offer. Worse, we stigmatize one another for these aspects of our personalities. In Better Than Normal, Dr. Archer offers an empowering framework for redefining mental health. Drawing on his 20 years of clinical experience, he describes eight traits of human behavior, each of which occurs along a continuum rather than as a simple on-off switch. These are the aspects of our personality that we worry about the most, but these are also the very things that make us distinctive and different. Filled with engaging anecdotes and practical tools to help readers capitalize on their unique characteristics, Better Than Normal offers a new and liberating way to look at ourselves and others.

A new book by former Vice President and #1 New York Times bestselling author Dick Cheney and Liz Cheney.

"Why do employers have interview meals? Because sometimes, it's like cracking open a can of crazy. Issues and character flaws that would not appear in a regular interview, suddenly surface. Relating the story, the executive recruiter said, 'I've never been so appalled and embarrassed in my life.'" The Exceptional Professional is an entertaining read, that looks at the little actions that move your career forward, in the areas of Networking, Social Media, Interviewing, Travel, Dining, Entertaining, Meetings, Speaking, Attire, Workplace Relations and more. It's full of true stories of triumphs and disasters in the world of business and non-profits. The Exceptional Professional is essential reading for new professionals and entrepreneurs and a great refresher for seasoned professionals. It's a fresh look that demonstrates that being a professional in any field is not about perfection, it's about connection.

A unique concept: 40 extraordinary people give answers to 10 searching questions about their beliefs. In our current age of uncertainty and turmoil, this is a book to give insight for life's journey and to encourage readers to confront the same questions themselves. "My suggestion or advice is very simple; that is, to have a sincere heart." - The Dalai Lama What Has Life Taught You? features the answers given by 40 outstanding people to 10 profound questions about life, the mind and the spirit. Author Zoë Sallis has a passion for stirring up debate on philosophical and ethical questions and journeyed all over the globe to ask well-known figures of widely varying beliefs the same 10 questions. Interviewees include: Nelson Mandela His Holiness the Dalai Lama Neale Donald Walsch Anjelica Huston Jack Nicholson Sophia Loren Teale Swan Richard Dawkins David Lynch Gore Vidal And more... The questions range from "What is your concept of God?" and "Do you think this life is all there is, or do you believe in an afterlife?" to "What has life taught you so far?" and "How do you find peace within yourself?" Socrates thought the unexamined life was not worth living, and perhaps that is why he roamed the streets of Athens accosting people and asking them their thoughts and beliefs. By sharing the wisdom of these truly inspiring people, the book hopes to provoke debate and encourage readers to examine what they have learned on their life journey so far and share their own insights with others.

What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.