Discover how mindfulness can help you resolve the inevitable problems that arise in your personal and professional relationships in this “groundbreaking, creative” guide to Zen-based conflict resolution (Jan Chozen Bays) Conflict is going to be part of your life—as long as you have relationships, hold down a job, or have dry cleaning to be picked up. Bracing yourself against it won’t make it go away, but if you approach it consciously, you can navigate it in a way that not only honors everyone involved but makes it a source of deep insight as well. Seasoned mediator Diane Hamilton provides the skill set you need to engage conflict with wisdom and compassion, and even—sometimes—to be grateful for it. She teaches how to: • Cultivate the mirror-like quality of attention as your base • Identify the three personal conflict styles and determine which one you fall into • Recognize the three fundamental perspectives in any conflict situation and learn to inhabit each of them • Turn conflicts in families, at work, and in every kind of interpersonal relationship into win-win situations Full of practical exercises that can be applied to any kind of relationship, Everything Is Workable gives readers the tools they need to cultivate dynamic, vital, and effective relationships in their personal lives and at work.

The definitive guide to learning effective skills for engaging in open and honest conversations about divisive issues from three professional mediators. When a conversation takes a turn into the sometimes uncomfortable and often contentious topics of race, religion, gender, sexuality, and politics, it can be difficult to know what to say or how to respond to someone you disagree with. Compassionate Conversations empowers us to transform these conversations into opportunities to bridge divides and mend relationships by providing the basic set of conflict resolution skills we need to be successful, including listening, reframing, and dealing with strong emotions. Addressing the long history of injury and pain for marginalized groups, the authors explore topics like social privilege, power dynamics, and, political correctness allowing us to be more mindful in our conversations. Each chapter contains practices and reflection questions to help readers feel more prepared to talk through polarizing issues, ultimately encouraging us to take risks, to understand and recognize our deep commonalities, to be willing to make mistakes, and to become more intimate with expressing our truths, as well as listening to those of others.

Discover how mindfulness can help you resolve the inevitable problems that arise in your personal and professional relationships in this “groundbreaking, creative” guide to Zen-based conflict resolution (Jan Chozen Bays) Conflict is going to be part of your life—as long as you have relationships, hold down a job, or have dry cleaning to be picked up. Bracing yourself against it won’t make it go away, but if you approach it consciously, you can navigate it in a way that not only honors everyone involved but makes it a source of deep insight as well. Seasoned mediator Diane Hamilton provides the skill set you need to engage conflict with wisdom and compassion, and even—sometimes—to be grateful for it. She teaches how to: • Cultivate the mirror-like quality of attention as your base • Identify the three personal conflict styles and determine which one you fall into • Recognize the three fundamental perspectives in any conflict situation and learn to inhabit each of them • Turn conflicts in families, at work, and in every kind of interpersonal relationship into win-win situations Full of practical exercises that can be applied to any kind of relationship, Everything Is Workable gives readers the tools they need to cultivate dynamic, vital, and effective relationships in their personal lives and at work.

This approachable guide conflict resolution offers practical advice on how to manage difficult conversations and foster healthier relationships—the Zen way The people who get under your skin the most can in fact be your greatest teachers. It’s not a matter of overlooking differences, as is often taught, but of regarding those difficult aspects of the relationship with curiosity and compassion—for those very differences offer a path to profound connection. Diane Hamilton’s practical, reality-based guide to living harmoniously with even your most irritating fellow humans—spouses, partners, colleagues, parents, children—shows that “getting along” is really a matter of discovering that our differences are nothing other than an expression of our even deeper shared unity.

In her long-awaited debut, a beloved master teacher shows us how to move from the “constant squeeze” of suffering to a direct experience of enoughness. The magnanimous heart is a heart of balance and buoyancy, of generosity and inclusivity. It allows us to approach each moment exactly as it is, in a fresh and alive way free from agendas and “shoulds,” receiving all that arises. It has the capacity to hold anything and everything, transforming even vulnerability and grief into workable assets. In writing evocative of Pema Chödrön’s, Narayan Helen Liebenson teaches us exactly how it is possible to turn the sting and anguish of loss into a path of liberation—the deep joy, peace, and happiness within our own hearts that exists beyond mere circumstances. The Magnanimous Heart shows us how to skillfully respond to painful human emotions through the art of meditative inquiry, or questioning wisely. Readers will learn how to live from a compassionate love that guides our lives and warms whatever it shines upon. With metta and compassion as companions and allies, we discover how our own magnanimous hearts can gently allow the inner knots to untie themselves.

'It is terrific. I can't remember the last time I read a book that was more fascinating and useful and enjoyable all at the same time.' Bill Bryson How Bad Are Bananas? was a groundbreaking book when first published in 2009, when most of us were hearing the phrase 'carbon footprint' for the first time. Mike Berners-Lee set out to inform us what was important (aviation, heating, swimming pools) and what made very little difference (bananas, naturally packaged, are good!). This new edition updates all the figures (from data centres to hosting a World Cup) and introduces many areas that have become a regular part of modern life - Twitter, the Cloud, Bitcoin, electric bikes and cars, even space tourism. Berners-Lee runs a considered eye over each area and gives us the figures to manage and reduce our own carbon footprint, as well as to lobby our companies, businesses and government. His findings, presented in clear and even entertaining prose, are often surprising. And they are essential if we are to address climate change.

The Book on Ending Homelessness provides insights for those in the industry, elected officials, policy makers, funders, public servants and the general public on the best ways to move from managing homelessness to ending homelessness. While ending homelessness may seem to be a whacky or even preposterous idea, Iain De Jong takes more than two decades of experience as an award winning industry leader to lay out how and why homelessness can be ended in very practical ways. This book will provoke and teach, serving as both inspiration and an instruction manual for those serious about combatting one of the most important social issues of our time. The book will reshape how you think about homelessness, as well as how strategies like sheltering, street outreach and day services all play a role in ending homelessness when operated with a housing-focused lens and the right service orientation. No doubt the book will reassure some that their thinking and actions regarding homelessness are bang on, while challenging others to think and respond differently in what they do and how they invest their money. Many of the ideas in the book elaborate upon ideas that Iain shares in his blog, keynote speeches and conference presentations, as well as the training series that Iain and his team have been offering for the past decade. If you are involved in homelessness issues or concerned about homelessness, this book is essential reading.