The Jossey-Bass Handbook of Nonprofit Leadership and Management offers a comprehensive and in-depth description of the most effective leadership and management practices that can be applied throughout a nonprofit organization. This second edition of the best-selling handbook brings you: Current knowledge and trends in effective practice of nonprofit organization leadership and management. A thoroughly revised edition based on the most up-to-date research, theory, and experience. Practical advice on: board development, strategic planning, lobbying marketing, government contracting, volunteer programs, fund-raising, financial accounting, compensation and benefits programs, and risk management. An examination of emerging topics of interest such as strategic alliances and finding and keeping the right employees. Contributions from luminaries such as John Bryson, Nancy Axelrod, and Peter Dobkin Hall, and the best of the new generation of leaders like Cynthia Massarsky. Order your copy today!

Volunteers play a critical role in serving communities and delivering public services. Volunteers serve across many areas — in schools, human service organizations, emergency services, and more. By providing services to those in need, volunteers expand the capacity of organizations and can devote extra time to the populations they serve. While research on volunteering has shifted from a focus on recruitment and motivation to management and retention, the focus is largely on universal, one-size-fits-all prescriptions. Volunteer management only recently moved to a contingency perspective focused on organizational needs. However, volunteer management should adapt to meet the needs of organizations and volunteers. Taking a strategic approach, this book provides an overview of volunteer management from planning and recruitment to engagement and evaluation, considering both organizational and volunteer needs and capacity. We develop a strategic volunteer management approach for volunteering to benefit not only the organizations and communities served, but also volunteers and society more broadly. This book advances research on volunteer management by combining the organizational and volunteer perspectives, provides a guide for volunteer administrators and coordinators, and serves well as a text for courses in volunteer management, nonprofit management, and human resource management.

Expectations about the contribution that volunteering can make are at a new high. This book aims to meet this interest by bringing together in one volume what is known about the phenomenon of volunteering; the principles and practice of involving volunteers, and the enduring challenges for volunteering in today's world.

In order to effectively and consistently provide services to citizens, local governments have had to come up with creative ways for offering services demanded by their citizens. One popular approach became the creation of volunteer programs as local governments became increasingly reliant on volunteers. Volunteers are one means by which local governments help to increase meaningful engagement with citizens and help meet the increasing needs for public services with limited resources. On a broader scale, volunteers in public agencies provide a variety of services to fill gaps in creating and sustaining collective societal goods that otherwise might have been limited due to fiscal stress on local governments or eliminated. Public Sector Volunteer Management: Best Practices and Challenges adds to the understanding of how management practices may affect retention of volunteers. It provides an opportunity to add much-needed data to any discussion concerning volunteering at the local government level from the perspective of volunteer coordinators and aims to provide in-depth research on local government volunteer management practices. This book focuses on best practices identified as necessary for successful volunteer management in the public sector, specifically in a local government setting, making it a valuable text for researchers, academics, and students in the fields of public and nonprofit management, leadership, and human resource management.

The part of the tourism industry which covers events, conventions and meetings is a substantial part of the global economy. This book examines the role of people who work in events, meetings and conventions by looking at the context in which they work, and presenting theories, perspectives underlying trends of employment in this sector.

This timely handbook examines the most contemporary, controversial and cutting-edge issues related to the involvement of volunteers in the fields of events, sport and tourism. Split into thematic sections, the primary areas covered include: key disciplinary approaches to understanding volunteerism, international contexts, managing volunteers, the impacts and legacies of volunteering and future trends in these sectors including online and digital volunteering. Commonalities and differences of volunteering in these sectors are drawn out throughout the volume. A diverse range of case studies are examined including the 2007 UEFA Under 21 Championship hosted by Poland, the development of the Appalachian National Scenic Trail, the Vancouver, London and Pyeong Chang Olympic Games, Belgium’s National Day in 2019, the Puffing Billy railway in Australia, as well as many other examples looking at destination services organizations, museums, grassroots associations, corporate events, community events and visitor attractions. Drawing on the academic and practical expertise of over 50 authors from across the globe, the handbook provides an invaluable resource for all those with an interest in volunteering in these sectors, encouraging dialogue across disciplinary boundaries and areas of study in order to advance volunteering research and practice in the fields of events, sport and tourism.

Volunteers make important contributions across the spectrum of event settings, most visibly at high profile mega events such as the Olympic Games they are volunteers are lauded as ‘Games makers’, ’unsung heroes’ and the like. Less visibly volunteers are the heart and soul of community events and festivals, often undertaking multi-faceted roles from event leadership through to operations and ensuring that these celebrations are made possible in the absence of big budgets and professional event staff. This book is the first to showcase and advance international research into the volunteering experience at events, drawing on the work of key scholars in this field. Events of all sizes benefit from volunteer support but event volunteering research is frequently case study-based and individually these cases make a limited impact. This text brings together cases from around the world, specifically including those that expand theoretical and methodological boundaries. It features mega events like the 2012 Olympics and the 2011 Rugby World Cup, alongside music festivals and sports events. New areas that are examined include the benefits of event volunteering for students, the role of volunteers in social enterprise events and new methodological approaches to researching this phenomenon, specifically ethnographic and cross-national studies. This innovative book acts as a global source of key information for practitioners and researchers, an important text for students of event management and will provide stimulus for further work in this emerging area.