This guide to more than 115,000 U.S. nonprofit membership organizations with interstate, state, intrastate, city or local scope and interest includes trade and professional associations, social welfare and public affairs organizations and religious, sports and hobby groups with voluntary members. Detailed entries furnish association name and complete contact and descriptive text information. This information is not duplicated anywhere in Encyclopedia of Associations. Name and keyword indexes accompany each volume.

Thoroughly revised and expanded to reflect current developments in the field, this text is designed to provide the beginning student of library and information science with an overview of the most important tools for general reference work and the concepts and theory behind today's reference services. The 21 chapters are divided into two parts. The first 11 chapters deal with concepts and theory and are topical. They cover such areas as ethical aspects of reference services, reference interview, the principles and goals of library instruction, bibliographic control and search strategies, training and continuing education for reference staff, the evaluation of reference services, and the management of these services. In many cases, specific applications in different types of libraries are pointed out. Expanded coverage of electronic reference service is provided by two full chapters devoted to basic principles and current trends in this area. A separate chapter covers unique approaches to reference service for special groups. Part 2 describes the general principles and sources for selecting and evaluating reference tools and the principles for building a reference collection. The remaining chapters discuss the characteristics and uses of particular types of reference tools. This new edition describes a greater number of titles of each type as well as the formulation of strategies for the effective use of specific sources or groups of sources. Scenarios in particular library settings conclude each chapter, offering realistic reference questions and appropriate search strategies. Throughout the text, boxes are used to highlight specific issues, concepts and search strategies that underlie contemporary reference services. Selected important sources for further reading are listed at the end of each chapter. This text presents the essential theory and practical knowledge necessary for an initial reference course. Its broad scope and organizational clarity should benefit students and practitioners alike.

Giving readers easy-to-follow steps for showcasing their talents, The Guide to Financial Public Relations: How to Stand Out in the Midst of Competitive Clutter focuses on writing and getting published in the target market's trade magazines, newspapers, and journals. The author features effective writing and presentation tips with how-to-write methods for non-writers. The techniques are designed to help readers stand out above the crowd. The book outlines successful marketing plans and prospecting strategies showing readers how to build image and credibility, shorten the sales process, and create an endless stream of pre-endorsed sales prospects.