This book delves into the psychological and behavioral impact of the advent of digital transformation (DX) on white-collar employees in the modern organizational context. It uncovers how DX-driven uncertainty affects these workers' professional identity, self-efficacy, and job performance from a communication-centered perfective. While effective leadership can serve as a buffer, the intricate dynamics of these relationships await further exploration. To unravel these complex issues, the book employs an array of theoretical frameworks that have been tested against large, time-separated, dyadic datasets collected in Japan. In so doing, the studies introduced in this book illuminate how employees make sense of and communicate the uncertainties they face. Furthermore, it highlights a vision-driven leadership style and scrutinizes its unique attributes and limitations for addressing team members' uncertainty. This book is indispensable for executives and managers; it is a roadmap to steering digital transformation efforts without igniting resistance or conflict among frontline staff. For researchers, it's an invaluable resource for analyzing the mechanism of uncertainty management in today's fast-paced, tech-centric environments. Moreover, the book bridges the gap between interpersonal communication studies and other pivotal disciplines, such as leadership, management, organizational behavior, and social psychology in the context of stress and coping with uncertainty.

In this business bestseller, how companies can adapt in an era of continuous disruption: a guide to responding to such acute crises as COVID-19. Gold Medalist in Business Disruption/Reinvention. When COVID-19 hit, businesses had to respond almost instantaneously--shifting employees to remote work, repairing broken supply chains, keeping pace with dramatically fluctuating customer demand. They were forced to adapt to a confluence of multiple disruptions inextricably linked to a longer-term, ongoing digital disruption. This book shows that companies that use disruption as an opportunity for innovation emerge from it stronger. Companies that merely attempt to "weather the storm" until things go back to normal (or the next normal), on the other hand, miss an opportunity to thrive. The authors, all experts on business and technology strategy, show that transformation is not a one-and-done event, but a continuous process of adapting to a volatile and uncertain environment. Drawing on five years of research into digital disruption--including a series of interviews with business leaders conducted during the COVID-19 crisis--they offer a framework for understanding disruption and tools for navigating it. They outline the leadership traits, business principles, technological infrastructure, and organizational building blocks essential for adapting to disruption, with examples from real-world organizations. Technology, they remind readers, is not an end in itself, but enables the capabilities essential for surviving an uncertain future: nimbleness, scalability, stability, and optionality.

Become a Digital Master—No Matter What Business You’re In If you think the phrase “going digital” is only relevant for industries like tech, media, and entertainment—think again. In fact, mobile, analytics, social media, sensors, and cloud computing have already fundamentally changed the entire business landscape as we know it—including your industry. The problem is that most accounts of digital in business focus on Silicon Valley stars and tech start-ups. But what about the other 90-plus percent of the economy? In Leading Digital, authors George Westerman, Didier Bonnet, and Andrew McAfee highlight how large companies in traditional industries—from finance to manufacturing to pharmaceuticals—are using digital to gain strategic advantage. They illuminate the principles and practices that lead to successful digital transformation. Based on a study of more than four hundred global firms, including Asian Paints, Burberry, Caesars Entertainment, Codelco, Lloyds Banking Group, Nike, and Pernod Ricard, the book shows what it takes to become a Digital Master. It explains successful transformation in a clear, two-part framework: where to invest in digital capabilities, and how to lead the transformation. Within these parts, you’ll learn: • How to engage better with your customers • How to digitally enhance operations • How to create a digital vision • How to govern your digital activities The book also includes an extensive step-by-step transformation playbook for leaders to follow. Leading Digital is the must-have guide to help your organization survive and thrive in the new, digitally powered, global economy.

Seminal Ideas for the Next Twenty-Five Years of Advances is the second of two volumes exploring and celebrating some of the most long-lasting and influential contributions to Advances in Entrepreneurship, Firm Emergence and Growth.

This book offers a selection of the best papers presented at the annual international scientific conference “Digital Transformation in Industry: Trends, Management, Strategies,” which was held by the Institute of Economics of the Ural Branch of the Russian Academy of Sciences (Ekaterinburg, Russia) on October 28, 2022. The book focuses on concepts for initiating digitalization processes and identifying successful digital transformation strategies in all sectors of industry. Key topics include the sustainability of digital transformation in uncertain dynamics; conditions of uncertainty and barriers; industrial logistics in the new reality; best practices for implementing digital solutions to ensure sustainable, barrier-free and flexible supply chains; the achievement of sustainability in the process of digital transition; the adaptation of enterprises to the ESG concept through digital solutions; assessing the impact of industrial digital transformation on society and the environment; and clarifying how ESG aspects affect the economy. The experiences of various countries, regions and types of enterprise implementing IT and other technological innovations are also included, making the book a valuable asset for researchers and managers alike.

The COVID-19 pandemic caused global shock to the entire economic system. As a result of the government restrictions, both production and distribution channels were interrupted. In this situation, however, it was possible to observe that some companies were able to adapt to these new conditions. The demand for the possibility of translating physical business into virtual increased. The COVID-19 restrictions showed that many entrepreneurs do not have enough knowledge about the available online tools and possibilities. Given that the digital transformation of business today often consists only of incorporating existing tools into existing processes, transition to e-commerce could be made easily and quickly. Moving Businesses Online and Embracing E-Commerce: Impact and Opportunities Caused by COVID-19 analyzes the impact of COVID-19-related restrictions on business models of enterprises affected most by these restrictions and examines transformational changes induced by the accelerated adoption of internet technologies and transition to e-commerce-based business models. Covering topics such as customer relationship management (CRM), small and medium enterprises (SMEs), and customer loyalty, this book serves as an essential resource for business owners, CEOs, managers, IT consultants, web developers, students, professors, entrepreneurs, researchers, industry professionals, and academicians.

This proceedings book contains papers presented at the XI International Online Forum named after A.Ya. Kibanov "Innovative Personnel Management,", which took place in Moscow, Russian Federation, 15th April-5th May 2020. Organized by Moscow State University of Management, the Forum chiefly focused on HR management issues under conditions of active penetration of IT into the management and economic sphere. The authors of contributions included in this book examine both the theoretical basis for the development of the labor landscape in our digital future, and specific practical issues related to the real business practice. The book includes results of multidisciplinary studies on the following issues: employment and the labor market: a future perspective; current trends of HR management development in digital conditions; IT for creating healthy work conditions; digital transformation and new architecture of the labor market; innovative, strategic HR management and HR analytics; leadership, etc. The book consists of six parts corresponding to thematic areas of the Forum. The first part deals with the transformation of the labor market under the influence of digitalization and international economic relations. The second part is devoted to the analysis of the current changes in the HR management caused by digitalization, as well as issues of creating a healthy work environment and managing well-being with information technology. New architecture of the labor market is considered in the third part of the book in the face of the global uncertainty and the application of digital technology in entrepreneurial activities. The fourth part investigates innovative approaches to the personnel development: from resource management to capacity management. The fifth part presents strategic HR management and HR analytics in the context of current macro-calls. And finally, the sixth part is aimed at considering leadership aspects and relations between investments in the human capital and needed business results. This book is a combination of different scientific opinions and research works of scholars from different countries and regions, offering us a colorful picture of the future labor landscape: jobs, competences and skills that will be in demand.