Table of Contents

An exploration of how email is experienced, understood, and materially structured as a practice spanning our everyday domestic and work lives. Despite its many obituaries, email is not dead. As a global mode of business and personal communication, email outstrips newer technologies of online interaction; it is deeply embedded in our everyday lives. And yet—perhaps because the ubiquity of email has obscured its study—this is the first scholarly book devoted to email as a key historical, social, and commercial site of digital communication in our everyday lives. In Email and the Everyday, Esther Milne examines how email is experienced, understood, and materially structured as a practice spanning the domestic and institutional spaces of daily life. Email experiences range from the routine and banal to the surprising and shocking. Drawing on interviews and online surveys, Milne focuses on both the material and the symbolic properties of email. She maps the development of email as a technology and as an industry; considers institutional uses of email, including “bureaucratic intensity” of workplace email and the continuing vibrancy of email groups; and examines what happens when private emails end up in public archives, discussing the Enron email dataset and Hillary Clinton's infamous private server. Finally, Milne explores the creative possibilities of email, connecting eighteenth-century epistolary novels to contemporary “email novels,” discussing the vernacular expression of ASCII art and mail art, and examining email works by Carl Steadman, Miranda July, and others.

IS IT ME OR IS IT THEM? Maintaining control in today's hectic workplace is a challenge -- everything is lean, competitive, and uncertain. What does it take to survive? Making Work Work is Julie Morgenstern's most important book yet. Through the mastery of brand-new strategies, Morgenstern shows you how small changes in your thinking and behavior will help you achieve the seemingly impossible -- boost your value, increase your job security, and afford you the time to still have a life. Morgenstern has helped clients of all levels take control of their work lives in every industry: from corporations and nonprofits to government agencies and small businesses; from executives and assistants to educators and salespeople. She's learned that no matter who you are, happiness at work involves feeling appreciated, in control, successful, and in balance. And achieving that is possible. People rarely look at their jobs from a psychological and practical perspective at the same time, but Julie Morgenstern does. This book mirrors the individual consulting services she provides by showing you how to start with yourself and then tackle the more complex external issues of working relationships and the job. For every obstacle you encounter along the way, Morgenstern diagnoses the source of the problem (is it you or them?), and with insight and warmth, she provides simple grab-and-go strategies. These are small changes anyone can make to improve performance and efficiency at work. At its core, Making Work Work is about your relationship to your job. With the reliable, methodical process taught in this book, you will: • feel less trapped and more in charge • be able to make a bad situation better • search for a job that's a better fit for who you are. This is a provocative and life-changing book that will help you boost your clarity, confidence, and performance in any economic climate. With Morgenstern's guidance you can find a way to make work work.

Guide to using E-mail, with advice on exchanging E-mail, keeping E-mail private and secure, and using all of the major E-mail software. Includes a CD-ROM with Internet software for Windows and Machintosh computers.

A guide that shows how to : understand how email works; write effective business messages; prevent viruses; develop an email policy; send secure messages; create online newsletters and discussion groups; build your emailing list; use email to promote your business; manage your email system and reduce email overload.

Annotation Designed for anyone who uses e-mail at work or to conduct business, E-Mail: A Write It Well Guide offers practical strategies, tips, and techniques for writing e-mail that communicates clearly and concisely to specific audiences; managing e-mail efficiently; presenting a professional image; and more. Write It Well (formerly Advanced Communication Designs) has been teaching people to write clearly for nearly 25 years. Other books in the series include Professional Writing Skills, Grammar for Grownups, How To Write Reports and Proposals, and Just Commas. For more information: www.writeitwell.com.

E-mail seems like a terrific marketing tool — until you think about all that spam clogging up your own inbox. But of course YOUR message isn’t spam. So how do you use e-mail to market without becoming a spammer? Done properly, e-mail marketing is highly effective. E-Mail Marketing For Dummies can help you send your message to the inboxes of the world while observing professional standards, improving your deliverability, and executing your e-mail marketing strategy in line with current laws. You'll discover the secrets to creating professional and inviting e-mail messages, locating receptive respondents, tracking the results, and finding out whether your program is working. You’ll be able to: Combine e-mail with other marketing media Develop a winning strategy, build a quality e-mail list, and find success Comply with anti-spam laws Set reasonable objectives Decide whether to use an e-mail service provider Brand your e-mails Build relationships with your customers Increase your “open” rate and find out who’s actually opening your e-mails Use e-mail to improve search engine optimization And if you’re not a bona fide, pocket-protector-carrying geek, this book is perfect. It’s written for business people who need to get return on their time as well as their marketing efforts. Whether you read it straight through or dive right into the part you need most, E-Mail Marketing For Dummies is all about using e-mail to help your business prosper.