This book introduces a new approach to designing E-Librarian Services. With the help of this system, users will be able to retrieve multimedia resources from digital libraries more efficiently than they would by browsing through an index or by using a simple keyword search. E-Librarian Services combine recent advances in multimedia information retrieval with aspects of human-machine interfaces, such as the ability to ask questions in natural language; they simulate a human librarian by finding and delivering the most relevant documents that offer users potential answers to their queries. The premise is that more pertinent results can be retrieved if the search engine understands the meaning of the query; the returned results are therefore logical consequences of an inference rather than of keyword matches. Moreover, E-Librarian Services always provide users with a solution, even in situations where they are unable to offer a comprehensive answer.

Focusing on academic libraries and librarians who are extending the boundaries of e-learning, this collection of essays presents new ways of using information and communication technologies to create learning experiences for a variety of user communities. Essays feature e-learning projects involving MOOCs (massive open online courses), augmented reality, chatbots and other innovative applications. Contributors describe the process of project development, from determination of need, to exploration of tools, project design and user assessment.

Make separate library services for distance learners a thing of the past Internet Reference Support for Distance Learners takes a comprehensive look at efforts by librarians and information specialists to provide distance learners with effective services that match those already available on campus. With the development of the World Wide Web and the evolution of Web-based services, reference librarians are adding a human element to the virtual library, blurring the difference between distance learners and traditional users. This unique book examines how they deal with a wide range of related topics, including standards and guidelines, copyright issues, streaming media, and chat and digital references, and presents a historical overview of how reference and instructional services have been delivered to distance users—before and after the creation of the Internet. Internet Reference Support for Distance Learners reveals that librarians do not make a sharp distinction between reference and instruction within the context of distance learning, and that there is no clear boundary between “true” distance learners and more traditional students who might use services designed for nontraditional users. Online capabilities have allowed reference librarians to approximate services advocated by published guidelines and standards, including the ACRL Distance Learning Section’s Guidelines for Distance Learning Library Services, to provide a framework for librarians to plan services for off-campus students. Internet Reference Support for Distance Learners provides practical information on: how librarians can “keep IT simple” when designing methods to access reference support why library Web sites are vital sources of communication between the distance learning student and the reference-based instructional component how to set up a university chat service, including software selection, staff training and assessment how to provide students services beyond traditional provision of resources, including advising, enrollment, and payment of fees how to create an online assistance site that incorporates online versions of traditional print handouts, FAQs, subject guides, course-specific guides, learning modules, and instructional videos in one central location how to work with faculty to create online support for students in Blackboard courses the pros and cons of using open-source software how to create an online library assistance site how to create online information literacy course to teach independent research skills to remote students how to avoid copyright infringement and how to educate library personnel about copyright law how to use Camtasia Studio, a screen capture program to create audio and video for online presentations Internet Reference Support for Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Libraries as social and service-based institutions are constantly seeking innovative and effective ways to meet the needs of their users and maintain relevance amidst alternative information sources. They are constantly adjusting to meet the needs of users, contribute to the personal development of users, and alight with national development. All of these have placed a burden on libraries to engage in sustainable practices both to increase their capacity to drive current developmental endeavors and to sustain future relevance. Global Perspectives on Sustainable Library Practices provides a rich and robust knowledge resource that brings together diverse sustainable library practices that will revamp library operations towards optimally meeting the current objectives of libraries as a developmental institution as well as sustaining value for future operations and service transactions. Covering topics such as access efficacy, green space development, and library service delivery, this premier reference source is an essential resource for librarians, library administrators, educators and administration of both K-12 and higher education, students of library sciences, pre-service teachers, researchers, and academicians.

The ninth edition of this popular overview of the various programs and services offered by libraries offers best practice and useful tips for implementing them effectively. Building on the strong foundation of the previous editions, award-winning author G. Edward Evans returns with a new co-author, Stacey Greenwell, for this update that combines their signature style of textbook readability, informality, and sometimes humor, as well as their knack for balancing foundational topics and new trends. A new feature in this edition is the incorporation of the concept of "library social work" through "Social Work Connections" sidebars in each chapter. Anecdotes throughout the text and "Career Connections" sidebars offer practical advice and specific current examples. Greenwell and Evans have combined several chapters from the previous edition and expanded discussions of new trends while retaining and updating the fundamentals. The ninth edition is a welcome update for library and information science courses and a valuable handbook for public services librarians.

Most vols. include Proceedings of the Special Libraries Association.

This title draws together international authorities to explore the variety of work that libraries are doing across the world to deliver resources to users via mobile and hand-held devices. Based on the proceedings of the Third International M-Libraries Conference held in Brisbane in May 2011, this draws together cutting-edge international contributions from the leading authorities in the field. The main strands of discussion include: • mobile services and their development • mobile users, their behaviour and requirements • emerging technical developments including new platforms, devices and applications • strategy and infrastructure developments at national level • reflections and feedback on new service models • local innovation. Readership: Information professionals in all sectors, policy makers, researchers, developers, publishers, suppliers, LIS students and new professionals.