A postman who develops close friendships with everyone on his postal route, an old man who stops buying the coal he needs to heat his flat so he can afford Christmas presents for his granddaughters, a senile old Holocaust survivor who’s suspicious of almost all her neighbours, two young sisters who are fed up with their baby brother, and an old woman squabbling with her tailor while a suit is being sewn for her to wear at her own funeral – these are just some of the intriguing characters we meet in Doctor Bianco and Other Stories. Written in terse, spare, unaffected prose devoid of sentimentality, the nineteen stories in this collection gradually reveal the portraits of various people inhabiting one particular apartment building in an unspecified Polish town. The gritty, harsh realities faced by Bielawski’s protagonists are at times darkly funny and other times gut-wrenchingly sad. Bielawski sets up a magnifying glass on a small corner of Polish life and allows us to glimpse fascinating, surreal scenes from a tangle of human lives whose heartbreak, despair and various anxieties might feel surprisingly familiar to readers from any walk of life. Brilliant, insightful snapshots of everyday reality. Olga Tokarczuk, winner of the 2018 Nobel Prize in Literature Bielawski's characters circulate in a greyish humdrum world, but their hopes and concerns bleed out of the page and become ours in these strange and endearing fictions. Jonathan Gibbs, author of The Large Door

The Family Debt is a tribute to the authors father, Giacomo Jack Bianco. He was a man who lived his life with passion for his family, a man who worked hard at everything he did. His unselfish nature was exposed year after year, experience after experience. Giacomo was undoubtedly a family man who never let his family down; no matter the cost. Never asking questions, he simply chose to rise to the occasion time after time to preserve the integrity of his family and to protect his personal and business interests. He didnt make excuses, he simply delivered what was required, when it was required. Then suddenly one day the core of the family was taken forever; his life was extinguished. Over time, more questions surfaced, but unfortunately no answers or explanations. Did he know how steep the price would be to protect his family? The detectives and investigators, they were simply told to shelve the investigation. This happened only three days after this horrible murder, a file never to be opened again. Almost forty years later the same questions still pierce the silence once filled by a fathers voice. His familys thoughts are finally revealed and shared for the first time.

This volume presents new concepts and methods in Air Traffic Management, in particular: Collaborative Decision Making, as it incorporates for the first time airline companies in the management process; Congestion Pricing, as many part of the systems are and will remain saturated, hence only leveling of demand can contribute to global efficiency; Flow Management Methods, as the most important tools in planning and analysis; Models of Controller-Pilot Interaction, as deregulation increases the workload of this communication; Weather Forecast, as airport capacity is strongly affected by weather conditions.

With their parents away, city-bred teenaged sisters Kay and Garry take charge of their younger siblings during a severe winter in rural 1930s Connecticut.

The Decisive Manager is an ideal resource for anyone, at any level, who manages people and the problems that arise. It's an essential read for working out issues between coworkers, addressing problem areas, and getting everyone on track to succeed. People issues. They seemingly arise out of nowhere and just don't go away. It's critical that managers handle them right. As a manager, you need to know so many things about managing people, but you don't even know what to ask! The Decisive Manager can help. With examples of typical situations that managers encounter and advice on how to handle them, it's an easy-to-use guide for people managers and has information on hiring to firing, and everything in between. Finding and Hiring the Best Talent: recruiting, interviewing, job posting, job offers, onboarding, and more. Creating a Positive Employee Experience: employee engagement, retention, and employee motivation. Paying and Rewarding Employees: compensation transparency, employee wellness and mental health, and rewards and recognition. Helping Employees Grow and Develop: creating a learning culture, strategies for doing so, and the manager's role in employee development. Understanding Policies and Practices: the role of policies, applying them to specific situations, harassment and office romance. Ensuring Graceful Endings: layoffs, terminations for cause, exit interviews and more. The important issues surrounding remote and hybrid work are also addressed, including how to best support your staff, onboarding from afar, and keeping accountability yet flexibility for all. Concerned about navigating the changing workplace and avoiding legal pitfalls? There are questions and essential answers about these issues, too. Managing people correctly is critical to every manager's success. The Decisive Manager will help with those unexpected challenges that arise too often. This is an essential read for all who lead. "Practical. Relevant. Easy to grasp. I wish I had THIS book when I became a manager." --Mack Munro, Founder & CEO, Boss Builders

This book defines one of the latest methods used by human resource managers and team leaders. It looks at what coaching is and describes and illustrates the key steps in the coaching process including establishing the coaching relationship, collecting and analyzing data, and evaluating performance. Focusing on the key aspects of coaching from the perspective of both the coach and the leader, it contains worksheets and other `hands-on′ materials that the reader can use with others or for his or her own personal development. This model focuses on four key aspects of coaching: - Coaching the Leader Within - coaching a leader on the alignment of who and what he/she is and wants to be - Coaching the Leader with Others - the leader in relationship with others - Coaching the Leader with the Organization - coaching the leader to lead change and transform the organization - Coaching the Leader with the Community - coaching the leader to leave an intentional legacy