Dialogic Ethics offers an impressionistic picture of the diversity of perspectives on this topic. Daily we witness local, regional, national, and international disputes, each propelled by contention over what is and should be the good propelling communicative direction and action. Communication ethics understood as an answer to problems often creates them. If we understand communication ethics as a good protected and promoted by a given set of communicators, we can understand how acts of colonialism and totalitarianism could move forward, legitimized by the assumption that “I am right.” This volume eschews such a presupposition, recognizing that we live in a time of narrative and virtue contention. We dwell in an era where the one answer is more often dangerous than correct.

Marková offers a dialogical perspective to problems in daily life and professional practices involving communication, care, and therapy.

Plain Language and Ethical Action examines and evaluates principles and practices of plain language that technical content producers can apply to meet their audiences’ needs in an ethical way. Applying the BUROC framework (Bureaucratic, Unfamiliar, Rights-Oriented, and Critical) to identify situations in which audiences will benefit from plain language, this work offers in-depth profiles show how six organizations produce effective plain-language content. The profiles show plain-language projects done by organizations ranging from grassroots volunteers on a shoe-string budget, to small nonprofits, to consultants completing significant federal contacts. End-of-chapter questions and exercises provide tools for students and practitioners to reflect on and apply insights from the book. Reflecting global commitments to plain language, this volume includes a case study of a European group based in Sweden along with results from interviews with plain-language experts around the world, including Canada, England, South Africa. Portugal, Australia, and New Zealand. This work is intended for use in courses in information design, technical and professional communication, health communication, and other areas producing plain language communication. It is also a crucial resource for practitioners developing plain-language technical content and content strategists in a variety of fields, including health literacy, technical communication, and information design.

Stuart Hall’s Voice explores the ethos of style that characterized Stuart Hall’s intellectual vocation. David Scott frames the book—which he wrote as a series of letters to Hall in the wake of his death—as an evocation of friendship understood as the moral and intellectual medium in which his dialogical hermeneutic relationship with Hall’s work unfolded. In this respect, the book asks: what do we owe intellectually to the work of those whom we know well, admire, and honor? Reflecting one of the lessons of Hall’s style, the book responds: what we owe should be conceived less in terms of criticism than in terms of listening. Hall’s intellectual life was animated by voice in literal and extended senses: not only was his voice distinctive in the materiality of its sound, but his thinking and writing were fundamentally shaped by a dialogical and reciprocal practice of speaking and listening. Voice, Scott suggests, is the central axis of the ethos of Hall’s style. Against the backdrop of the consideration of the voice’s aspects, Scott specifically engages Hall’s relationship to the concepts of "contingency" and "identity," concepts that were dimensions less of a method as such than of an attuned and responsive attitude to the world. This attitude, moreover, constituted an ethical orientation of Hall’s that should be thought of as a special kind of generosity, namely a "receptive generosity," a generosity oriented as much around giving as receiving, as much around listening as speaking.

There are ways of being in the world that create a flourishing life and other ways that restrict that life, both for ourselves and others. Listening is one of these ways of being. Listening gives shape to speaking, inviting other people into a dialogue that impacts our everyday lives. Our acts of listening, like all communication, are shaped by our cultural and individual differences. Unfortunately, as people consider ways to ethically listen, they often abide by a set of conversational rules that do not reflect or benefit their own or others’ unique contexts and communities. In this book, Parks responds to gaps in scholarship related to listening in communication research and difference in ethics scholarship. Rather than imposing a rigid ethical norm that is unresponsive to diverse cultural practices, her proposed listening ethic is one that is highly contextualized and pluralistic and yet dares to make normative claims. Using discourse research methods that are both qualitative and quantitative, Parks goes beyond describing what listening is in a given context to what ethical listening should be. Empirical findings about listening from multiple communities that represent diverse ethnic, gender, and disability orientations are interwoven with insights from communication ethics to develop the first-ever dialogic ethics of listening that is empirically-based, culturally-grounded, and normative. Ten shared values emerge as guidelines for good listening in this ethic: be open, cultivate understanding, practice authenticity, engage in critical thinking, invest in relationship, care for the dialogue, focus on what matters, be intentionally present, remember the ongoing story, and be responsive to need. These values, while shared across cultures, may be expressed in a diverse and sometimes conflicting communicative practices. Ultimately, Parks proposes that ethical listening is best conceptualized as pursuit of sustainable hospitality in our dialogic interactions within and across difference. By understanding the ways that different people share listening values yet practice them differently, we can learn to trust each other and attest to the hope that ethical dialogue is possible.

This Handbook bridges explicit treatments of ethical issues in communication and implicit considerations of ethics, presenting in one volume analyses and applications that draw upon recognized ethical theories and those which engage important questions of power, equality, and justice. It is intended for scholars in communication, and will serve as a reference text in advanced courses addressing communication and ethics.