S/NVQ Level 2 Customer Service

S/NVQ Level 2 Customer Service
Title S/NVQ Level 2 Customer Service PDF eBook
Author Sally Bradley
Publisher Heinemann
Pages 334
Release 2003
Genre Business & Economics
ISBN 9780435451691

Download S/NVQ Level 2 Customer Service Book in PDF, Epub and Kindle

Providing the knowledge needed to complete the qualification, this textbook takes candidates through the five mandatory and three optional units of this award.

S/Nvq Level 2 Hairdressing with Barbering Candidate

S/Nvq Level 2 Hairdressing with Barbering Candidate
Title S/Nvq Level 2 Hairdressing with Barbering Candidate PDF eBook
Author Leah Palmer
Publisher Heinemann
Pages 356
Release 2005
Genre Business & Economics
ISBN 9780435462024

Download S/Nvq Level 2 Hairdressing with Barbering Candidate Book in PDF, Epub and Kindle

This candidate handbook covers all the relevant knowledge and skills to pass the S/NVQ level 2 in Hairdressing. It contains details on all types of hair, case studies and activities, and other key points.

Customer Service

Customer Service
Title Customer Service PDF eBook
Author Allan Woods
Publisher Heinemann
Pages 408
Release 2001
Genre Business & Economics
ISBN 9780435452278

Download Customer Service Book in PDF, Epub and Kindle

This text takes candidates through the NVQ award, unit-by-unit, offering plenty of questions and exercises to reinforce knowledge and understanding. Scenario-based activities allow candidates to analyze and discuss customer service situations and practise their skills

BTEC First Business Level 2 Assessment Guide: Unit 8 Recruitment, Selection and Employment

BTEC First Business Level 2 Assessment Guide: Unit 8 Recruitment, Selection and Employment
Title BTEC First Business Level 2 Assessment Guide: Unit 8 Recruitment, Selection and Employment PDF eBook
Author Carole Trotter
Publisher Hodder Education
Pages 73
Release 2013-08-30
Genre Business & Economics
ISBN 1444186973

Download BTEC First Business Level 2 Assessment Guide: Unit 8 Recruitment, Selection and Employment Book in PDF, Epub and Kindle

Take the guesswork out of BTEC assessment with sample student work and assessor feedback for all pass, merit and distinction criteria. By focusing on assessment this compact guide leads students through each pass, merit and distinction criterion by clearly showing them what they are required to do. Helps your students' to tackle the new exam with confidence with mock examination questions together with answers and feedback Provides a sample student answer for every single pass, merit and distinction criterion, together with detailed assessor's comments on how work can be improved, so that students know exactly what their work needs to show to hit their grade target Includes realistic model assignments that provide an opportunity to generate all evidence, with each criterion and grade clearly indicated. Supports students with detailed revision-style summaries of all the learning aims from the unit allowing them to quickly find the facts and ideas they will need for their assessment. Enables you to customise your course to the units you deliver when used alongside other guides in the series

British Vocational Qualifications

British Vocational Qualifications
Title British Vocational Qualifications PDF eBook
Author Kogan Page
Publisher Kogan Page Publishers
Pages 572
Release 2003
Genre Business & Economics
ISBN 9780749439613

Download British Vocational Qualifications Book in PDF, Epub and Kindle

Over the last decade as the importance of vocational qualifications has been firmly established, the system has become increasingly complex and hard to grasp. Now in its sixth edition, this popular and accessible reference book provides up-to-date information on over 3500 vocational qualifications in the UK. Divided into five parts, the first clarifies the role of the accrediting and major awarding bodies and explains the main types of vocational qualifications available. A directory then lists over 3500 vocational qualifications, classified by professional and career area, giving details of type of qualification, title, level, awarding body and, where possible, the course code and content. The third section comprises a glossary of acronyms used, together with a comprehensive list of awarding bodies, industry lead bodies, professional institutes and associations, with their contact details. Section four is a directory of colleges offering vocational qualifications in the UK, arranged alphabetically by area. Finally, section five is an index of all qualifications, listed alphabetically by title.

The A-Z of Careers and Jobs

The A-Z of Careers and Jobs
Title The A-Z of Careers and Jobs PDF eBook
Author Kogan Page Editorial
Publisher Kogan Page Publishers
Pages 377
Release 2018-05-03
Genre Business & Economics
ISBN 0749482311

Download The A-Z of Careers and Jobs Book in PDF, Epub and Kindle

From accountant to zoologist, this new edition of The A-Z of Careers and Jobs is your one-stop guide for insightful guidance on more than 300 different career areas in the UK. This book is a quick and informative way to find out about what jobs and careers are out there, from traditional roles to brand new opportunities in the digital world. For those looking for their first job after school or university, or for anyone considering a change of career, this book provides reliable and up-to-date advice on a wide range of professions to help you choose the right path for you. The A-Z of Careers and Jobs covers the practical issues you need to understand, such as the extent of job opportunities in each industry, what personal skills are needed, what experience is required, entry qualifications, training, as well as typical earnings and starting salaries. In an ever more competitive and changing job market, information will help maximize your chances of success. This book is designed to help identify what personal strengths fit to what kinds of work, what skills you should highlight on a CV and what you need to know about each job. The A-Z of Careers and Jobs is also a valuable resource for careers advisers working in schools, colleges and universities who need to keep track of new developments - such as new roles and routes of entry, professional associations and exams - to offer the very best guidance to today's job hunters.

The A-Z of Careers and Jobs

The A-Z of Careers and Jobs
Title The A-Z of Careers and Jobs PDF eBook
Author Susan Hodgson
Publisher Kogan Page Publishers
Pages 360
Release 2013-05-03
Genre Business & Economics
ISBN 0749468882

Download The A-Z of Careers and Jobs Book in PDF, Epub and Kindle

From accountant to zoologist, this new edition of The A-Z of Careers & Jobs offers detailed insights into more than 300 career areas. For those looking for their first job after school or university, or for anyone considering a change of career, the book provides reliable and up-to-date careers advice on a wide range of professions, covering practical issues such as job opportunities in each market, personal skills and qualities, entry qualifications and training, useful contact details and realistic salary expectations. The A-Z of Careers and Jobs is also a valuable reference for careers advisors working in schools, colleges and universities who need to keep track of new developments - new roles and routes of entry, professional associations and exams - to offer the very best guidance to today's jobhunters.