Critical Steps happen every day at work and at home, purposefully. Work does not happen otherwise. If an operation has the capacity to do work, then it has the capacity to do harm. Work is energy directed by human beings to create value. But people are imperfect—we make mistakes, and sometimes we lose control of the work. Therefore, work is the use of force under conditions of uncertainty. A Critical Step is a human action that will trigger immediate, irreversible, and intolerable harm to an asset, if that action or a preceding action is performed improperly. Whether the human action involves clicking on a link attached to an e-mail message, walking down a flight of stairs with a newborn baby in arms, engaging the clutch on a gasoline-driven chain saw, or administering a medication to a patient in a hospital, these all satisfy the definition of what constitutes critical risks in our daily lives, professionally or personally. The overarching goal of managing Critical Steps is to maximize the success (safety, reliability, productivity, quality, profitability, etc.) of people’s performance in the workplace, to create value for the organization without losing control of built-in hazards necessary to create that value.

There is a certain progression of things every new trader must learn before going into the live market with real money. This book tells the beginner Forex trader with no knowledge what to learn first and foremost so you can be successful and start making money right away. This book as an introduction for brand new Forex investors and swing traders who have zero or very limited knowledge about what to do or what to study to get started in trading in the currency markets. This book gives you clear concise information it would take you years to find out on your own before you could begin to have any chance at making a real income from the live markets. The live markets are not for the weak minded or untrained and should you decide to go in there unprepared or under prepared only one thing will happen, you’ll get FUBAR. Don’t be that trader! If you are already having great success in the live markets trading with real money I encourage you to continue doing what you are doing that is successful for you. This book is specifically written for brand new traders to give them the very first basic knowledge they need to get started trading in the Forex markets. To drive your own money train takes a lot of training and education. This short book will give the beginner trader a basic start on getting your money train driver’s license. There is a bonus section at the end of this book where there are some great tips to help you get started trading on demo. There are also some frequently asked questions with honest answers for brand new Forex swing traders as well as some great extra links to go further into the required education needed to become consistently profitable on a daily basis. When you are done reading this book you will have an excellent basic explanation of what and what not to do before you even study anything or do any kind of education for trading Forex. The information in this book will put you on the fast track to becoming a successful self-directed currency investor and Forex trader.

Master these top-performing sales skills to dominate the marketplace Critical Selling is a dynamic and powerful guide for transforming your sales approach and outperforming your competition. This book is based on Janek Performance Group's, an award winning sales performance company, most popular sales training program, Critical Selling®. Let authors Justin Zappulla and Nick Kane, Managing Partners at Janek, lead you through their flagship sales training methodology to provide you with the strategies, skills and best practices you need to accelerate the sales process and close more deals. From the initial contact to closing the deal, this book details the winning strategies and skills that have supercharged the sales force of program alumni like OptumHealth, Santander Bank, Daimler Trucks, California Casualty, and many more. Concrete, actionable steps show you how to plan a productive sales call, identify customer needs, differentiate yourself from the competition, and wrap up the sale. You'll also learn proven techniques for building rapport, overcoming objections, dealing with price pressures, and handling the million little things that can derail an otherwise positive sales interaction. Sales are the lifeblood of your company. Are they meeting your expectations? What if you could exceed projected sales figures and blow your competition out of the water? This book provides the research-based framework to ignite your sales team and excite your customer base, for sustainable success in today's market. Let Critical Selling® show you how to: Connect with customers on a deeper level to build trust Present a persuasive and value-based solution tailored to your customer’s needs Handle pricing pressure, doubt, and objections with confidence Utilize proven methodologies that help you close the sale Sales is about so much more than exchanging goods or services for cash. It's about relationships, it's about outperforming the competition, it's about demonstrating real value, and it's about understanding and solving people's problems. Critical Selling shows you how to bring it all together, using proven techniques based on real sales performance research.

This timely and hugely practical work provides a score of examples from contemporary and historical scientific presentations to show clearly what makes an oral presentation effective. It considers presentations made to persuade an audience to adopt some course of action (such as funding a proposal) as well as presentations made to communicate information, and it considers these from four perspectives: speech, structure, visual aids, and delivery. It also discusses computer-based projections and slide shows as well as overhead projections. In particular, it looks at ways of organizing graphics and text in projected images and of using layout and design to present the information efficiently and effectively.