The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

"A collection of meditations like polished stones--painstakingly worded, tough-minded, yet partial to mystery, and peerless when it comes to injecting larger resonances into the natural world." — Kirkus Reviews Here, in this compelling assembly of writings, Pulitzer Prize-winning author Annie Dillard explores the world of natural facts and human meanings. Veering away from the long, meditative studies of Pilgrim at Tinker Creek or Holy the Firm, Annie Dillard explores and celebrates moments of spirituality, dipping into descriptions of encounters with flora and fauna, stars, and more, from Ecuador to Miami.

Short, potent lessons on living the yoga and Buddhist paths in the midst of everyday life—by teacher Michael Stone. These fresh, intimate teachings by innovative dharma and yoga teacher Michael Stone offer essential wisdom for living with compassion and responsiveness in the midst of everyday life in an imbalanced world. Stone reminds us in a clear and encouraging way that as we turn wholeheartedly toward what is, with our bodies, hearts, and minds, we discover innate resilience and enliven our creative ability to respond. Practice, he shows, is always both internal and external.

Reverent and profane, entertaining and bruising, Four Reincarnations is a debut collection of poems that introduces an exciting new voice in American letters. When Max Ritvo was diagnosed with cancer at age sixteen, he became the chief war correspondent for his body. The poems of Four Reincarnations are dispatches from chemotherapy beds and hospitals and the loneliest spaces in the home. They are relentlessly embodied, communicating pain, violence, and loss. And yet they are also erotically, electrically attuned to possibility and desire, to “everything living / that won’t come with me / into this sunny afternoon.” Ritvo explores the prospect of death with singular sensitivity, but he is also a poet of life and of love—a cool-eyed assessor of mortality and a fervent champion for his body and its pleasures. Ritvo writes to his wife, ex­-lovers, therapists, fathers, and one mother. He finds something to love and something to lose in everything: Listerine PocketPak breath strips, Indian mythology, wool hats. But in these poems—from the humans that animate him to the inanimate hospital machines that remind him of death—it’s Ritvo’s vulnerable, aching pitch of intimacy that establishes him as one of our finest young poets.