"The purpose of this research was to identify practice, culture and strategies used in effective work health and safety (WHS) consultation. The research explored this question in three industries with high rates of WHS incidents: aged care, construction and hospitality...Effective WHS consultation does not happen by accident. It takes planning, resourcing and requires a high level of skills of both managers and WHS representatives." -- from Executive Summary.

Routledge Handbook on Labour in Construction and Human Settlements presents a detailed and comprehensive examination of the relationship between labour and the built environment, and synergises these critical focus areas in innovative ways. This unrivalled edited collection of chapters analyses problems and presents possible solutions related to the employment and conditions of workers in the construction industry. It provides comprehensive coverage of the relationship between the global workforce and the built environment and is divided into four topical areas: how labour and the built environment relate to development; employment generation in the built environment; quality of employment in the built environment; and the impact of the built environment on labour in other sectors. Underpinning the entire book is the premise that the way the built environment is produced, and its main products – buildings, cities and towns – have an impact on large numbers of workers. At the same time, the quality of the built environment requires construction workers who are well trained and with good working conditions. While cities and towns are the engines of economic growth, they will not be able to fulfil their economic potential if poverty in the workforce is not addressed. Those who are unemployed, underemployed or work in unfavourable conditions cannot fully contribute to production, and at the same time are limited in their ability to purchase goods and services – therefore limiting economic growth and restricting improvements in their living standards. In addition, investments in infrastructure, housing and inner-city redevelopment cannot be sustainable if labour issues – i.e., poverty – are not addressed. This book aims at analysing this complex set of issues comprehensively and will be essential reading to a wide range of researchers across the interdisciplinary intersections of construction, business and management, economic development, urban studies, sociology, political science and project management.

The Republic of Ireland, which declared itself in 1949, allowed the Catholic Church to dominate its civil society and education system. Investment by American and European companies, and a welcoming tax regime, created the 'Celtic Tiger' of the 1990s. That brief burst of good fortune was destroyed by a corrupt political class which encouraged a wild property boom, leaving the country almost bankrupt. What Ireland needs now is a programme of real change. It needs to become a fully modern republic in fact as well as name. This disastrous economic collapse also allows us to think through the kind of multiculturalism that Ireland needs, and to build institutions that can accommodate the sudden influx of migrants who have come to Ireland in the past 15 years. The State should take over the entire education system, for which it pays already, and make it fit for the 21st century. The political system is dysfunctional and is one of the main causes of the debacle we have just experienced. Ireland needs constitutional reform. Politicians have been let get away with murder, and there is a fatalistic sense that nothing can change. The country needs to encourage participation in, and oversight and knowledge of politics, to make people feel that they have a right to challenge the old party machines and to make a difference. It is their country, after all.

This pragmatic guide to consultation in cultural heritage and environmental impact management distills decades of experience by two of the leading figures in this area. Claudia Nissley and Tom King reject the idea that consulting with communities and other stakeholders is merely checking off a box on the list of tasks required to implement a project. Instead, they show government agencies and project sponsors how to find the relevant parties, to discuss the project in an open and continuous fashion, to consider alternative strategies, and to seek agreement that meets everyone’s needs. The authors also provide useful guidance to community leaders and other stakeholders to represent their interests in the consultation process. Complete with practical suggestions and cases of successful (and less successful) consultation projects, Consultation and Cultural Heritage is a book that no one involved in this field should be without.

‘...a unique book, written by a unique GP. There is no-one better placed to pull together decades of learning and experience on how to achieve the greatest success in the general practice consultation. The relaxed pace of writing, the accessible examples, the clear narrative and the engaging anecdotes make this a resource that it is accessible and useful to all who seek to improve their clinical consulting skills.’ Helen Stokes-Lampard, former Chair of the Royal College of General Practitioners This brand-new book aims to help GPs establish ways of thinking, talking and behaving in the consultation that are most likely to lead to good outcomes. It describes a simple three-part approach to the consultation’s essential task, which is to convert a patient’s problem into a plan acceptable to both patient and doctor. It combines reader-friendly explanations, helpful illustrations and examples from everyday practice. Key features: Written by a respected GP, teacher, and author of the highly-regarded trilogy The Inner Consultation, The Inner Apprentice and The Inner Physician Gives GPs a framework for consulting that is easy to remember, comprehensive, adaptable, robust, exam-friendly and quickly becomes second nature Identifies and addresses key areas of anxiety for GP trainees and MRCGP candidates, including ‘How do I complete in 10 minutes?’, ‘How do I deal with difficult patients?’ and ‘What do I do when it all goes pear-shaped and I don’t know what to do?’ Gives advice and practical suggestions for how to make the difficult transition from theory to practice, from reading about the consultation to actually doing it better in real life Consulting in a Nutshell will help GPs at every career stage – from medical student to CSA candidate to experienced practitioner – to analyse, develop and grow their personal consulting style. Coming at a time of profound change in primary care, it aims to ensure that seeing patients and having good consultations becomes and remains a source of satisfaction and fulfilment. The author: Roger Neighbour is a retired GP, former Convenor of the Panel of MRCGP Examiners, and past President, Royal College of General Practitioners, UK.

The Inner Consultation, Second Edition sets out the author’s thoughts on how consulting skills, and methods of teaching them, have evolved in the 17 years since the book’s first publication. It also develops the theme of ‘curiosity’ as the key requirement for patient-centred consulting and provides a practical consultation model with five checkpoints to work to, advice for developing skills, and suggestions for doctors to ensure they know the cues in the consultation that require their full attention. All general practitioners, GP registrars, and medical professionals will find this book essential and thought-provoking reading.