"Professor Kellett′s text is unique among undergraduate texts in its use of narrative theory to understand conflicts and to develop more effective strategies in family and relational conflicts. The most impressive aspect of the text is the rich and compelling stories. Students and practitioners will be able to relate to the stories and learn important conflict analysis techniques and communication skills through them." —Angela Laird Brenton, University of Arkansas at Little Rock "The text is a wonderful study of the role of archetype in a conflict and the use of narrative. I am impressed with the notion of projection. In a self-focused society we don′t often think that the problem may lie within ourselves. The book teaches the skill of self-reflection and helps readers to become more other-centered. I am pleased to read the case studies as they provide fine classroom tools; they are engaging and diverse. Kellett has done much to incorporate narrative into the study of conflict and communication. Conflict Dialogue is a welcome addition to the body of conflict literature and centers communication within that body of literature." —Christopher Lynch, Kean University Conflicts are more effectively managed if people understand the layers meaning in their conflicts and collaborate based on those meanings. In this book, author Peter M. Kellett analyzes and interprets real-life conflict stories as a way to create opportunities for more productive ways to navigate and resolve conflict. Key Features: Examines real, lived experiences of conflict: Real-life conflict stories, from students themselves, illustrate how people actually manage conflict and allow readers to identify with experiences from their own lives. These stories represent the different participants in the conflict allowing readers to compare and contrast the meaning of the conflict from varied perspectives. Addresses diversity in conflicts: Because conflicts are mediated by both personal and cultural issues of identity, case study narratives of diverse cultural relationships and conflicts are included throughout. Blends theoretical depth with practical technique: This book uses an additive approach that builds theoretically grounded technique through four sections. Throughout each chapter, readers get both a sense of the depth and complexity of conflicts and an understanding how dialogic negotiation can be used to create more productive relationships. Intended Audience: This is an ideal textbook for advanced undergraduate and graduate courses such as Interpersonal Conflict, Conflict Analysis/Management, Dispute Resolution, and Negotiation in the fields of Communication, Sociology, Psychology, Human Resources, and Business & Management. It is also an excellent resource for scholars, researchers, and practitioners in the areas of conflict and dispute resolution.

This is the first study to introduce the subject of Arab-Jewish relations and encounters in Israel from both conflict resolution and educational perspectives. Through a critical examination of Arab and Jewish encounter programs in Israel, the book reviews conflict resolution and intergroup theories and processes which are utilized in dealing with ethnic conflicts and offers a detailed presentation of intervention models applied by various encounter programs to promote dialogue, education for peace, and democracy between Arabs and Jews in Israel. The author investigates how encounter designs and processes can become part of a control system used by the dominant governmental majority's institutes to maintain the status quo and reinforce political taboos. Also discussed are the different conflict perceptions held by Arabs and Jews, the relationship between those perceptions, and both sides' expectations of the encounters. Abu-Nimer explores the impact of the political context (Intifada, Gulf War, and peace process) on the intervention design and process of those encounter groups, and contains a list of recommendations and guidelines to consider when designing and conducting encounters between ethnic groups. He reveals and explains why the Arab and Jewish encounter participants and leaders have different criteria of their encounter's success and failure. The study is also applicable to dialogue and coexistence programs and conflict resolution initiatives in other ethnically divided societies, such as South Africa, Northern Ireland, Bosnia, and Sri Lanka, where the minority and majority have struggled to find peaceful ways to coexist.

This book helps you provide opportunities for young people to open up and explore their feelings through theatre, offering a safe place for them to air their views with dignity, respect, and freedom.

Dialogue is typically hailed as a progressive force fostering mutual understanding and resolving conflicts. Can it really carry such a burden? Does dialogue really resolve conflicts? In this unique volume international experts critically assess the political role of dialogue, addressing its potential and limitations. Bringing fascinating insights to bear they examine the theoretical underpinnings and conceptual boundaries of dialogue as a tool for conflict resolution. Major recent crises such as the Russo-Georgian war in 2008, the conflict between Western powers and Gaddafi’s Libya, arguments over Iran’s nuclear programme, religious tensions in Egypt after the Arab Spring, the Afghan case, the Sudanese experience and the recent Russo-Ukraine conflict are all considered and the conflict resolution attempts discussed. Using these cases the contributors explore in depth the nature of the dialogue between the actors, the extent to which it worked and what determined its impact.

The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.

In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue. Successful managers have always known how to make decisions and mobilize coworkers. But as our businesses continue to expand, conversations and discussions just aren't enough to bring people and their different agendas together anymore. Dialogue, when properly practiced, will align people with a shared vision, and help them realize their full potential as individuals and as a team. Drawing on decades of research and using real life examples, The Magic of Dialogue outlines specific strategies for maneuvering in a wide range of situations and teaches managers, leaders, business people, and other professionals how to succeed in the new global economy, where more players participate in decision-making than ever before.

Over more than twenty years as a mediator, Aaron T. Wolf has learned that successful conflict resolution is shaped by complicated dynamics--from how comfortable the meeting room is to the participants' deepest senses of self. Bridging seemingly intractable issues means addressing multiple layers of needs. Wolf's approach may be surprising to Westerners who are accustomed to separating rationality from spirituality and science from religion. The Spirit of Dialogue draws lessons from a diversity of faith traditions to transform conflict, from identifying the root cause of anger to aligning with an energy beyond oneself--what Christians call grace--to the true listening practiced by Buddhist monks. Whether atheist or fundamentalist, Muslim or Jewish, Quaker or Hindu, any reader involved in difficult dialogue will find concrete steps towards a meeting of souls.