COMMON SENSE SUPERVISION is a practical manual for people who are new or experienced in supervisory positions. Written in a clear non-nonsense style, the book outlines the responsibilities of a supervisor and shows how to make the workday work.

COMMON SENSE SUPERVISION is a practical manual for people who are new or experienced in supervisory positions. Written in a clear non-nonsense style, the book outlines the responsibilities of a supervisor and shows how to make the workday work.

Revised, updated, and expanded, this practical hands-on book is packed full of step-by-step guidelines and suggestions for carrying out a multitude of leadership tasks and responsibilities focused on a changing workforce that serves an equally changing and complex society. While emphasizing the real value of common sense in good leadership practices, the author furnishes the aspiring novice or veteran police supervisor with specific advice on how to train, counsel, inspect, discipline, and assess the performance of his or her subordinates. He strives to help the supervisor with the vital obligations of being a planner, a problem resolution officer, and effective communicator within as well as outside the law enforcement organization. Major topics include: (1) what supervision means and what you need to know; (2) supervisory ethics, professional responsibilities as a teacher, inspector, advocate, and role model; (3) the key qualities of true leadership; (4) the vital job as an evaluator of employee performance, discipline in the correction process, oral and written communication skills; (5) the skills needed when dealing with the news media; (6) assistance in planning a career as a first-line leader in supervision; (7) the skills necessary for effective counseling; (8) managing external and internal complaints; (9) an effective role in community policing and customer service; and (10) effective leadership of different generations. Each chapter concludes with a brief “Points to Remember” that provides a quickly-read and easily remembered checklist of the chapter’s salient points. The seventh edition furnishes many more practical, helpful, and real-life examples pertaining to leadership issues. In addition, a new chapter, “Working for Someone,” offers insight into this all-important topic of what your supervisor expects, some pitfalls to avoid, addressing the boss’s problems, and learning the boss’s job. This new edition offers a realistic approach to the challenging task of providing strong, effective leadership to front-line employees in a dynamic, demanding profession.

This comprehensive study guide is intended to be a companion for the seventh edition of Common Sense Police Supervision. It was developed to help readers and students test their knowledge of the contents of the twenty-chapter text. It also was fashioned to help the promotional student ready him or herself for an examination based on the book. At the beginning of each chapter, a summary of the contents is provided for each of this guide’s twenty chapters. The summary is followed by a series of questions designed to test and reinforce the reader’s knowledge and understanding of the chapter. Each of the guide’s questions is in multiple-choice format where the reader chooses the single best answer for each question. The answers for each section follow at the end of each chapter along with the corresponding page numbers from the text where the subject is discussed. This is exceptionally useful as an additional learning tool. If used along with the book, the guide should increase the reader’s comprehension and retention of the material found in the text. In addition, this study guide can also be an invaluable teaching instrument for instructors. Readers will find a new chapter, “Working for Someone,” that provides valuable information for the law enforcement supervisor to assure that the working relationship with his or her own boss is a consistently positive one.

For anyone newly promoted to a management position, the influx of expectations and responsibilities can seem daunting. In Common Sense Management, veteran management consultant Roger Fulton distills a career's worth of experience into basic principles, encouragement, and advice. Fulton speaks not only to managers, but also to supervisors and leaders, demonstrating how it's possible to succeed at any level in any industry, and that the same core values and practices apply. With practical sections such as "25 Common Mistakes Made by New Supervisors" and quotations from visionary leaders, from Confucius to Abraham Lincoln, this helpful guide offers motivation and support for anyone looking to succeed in a position of authority.