"La motivation des hommes de l'entreprise préoccupe les dirigeants et l'ensemble du personnel d'encadrement. Elle constitue également une préoccupation importante pour les salariés soucieux d'occuper un emploi intéressant. Contrairement à une idée ancienne, on ne motive pas des salariés ; le but à atteindre par les responsables d'entreprise doit être de créer les conditions pour que le personnel puisse se motiver lui-même. Une gestion moderne, dynamique et non utopique de personnel constitue la réponse à la question posée. Cet ouvrage pratique, d'une lecture facile, est destiné aux dirigeants, cadres et à tous les salariés qui s'intéressent aux questions de « ressources humaines ». Les étudiants y trouveront également matière à préparer leur entrée dans l a vie professionnelle ou, pour certains, leurs examens."--

Cet ouvrage a pour objectif d'aider ceux qui gèrent les ressources humaines à : Comprendre comment se construit la motivation, Choisir des stratégies motivationnelles adaptées. A une époque où le travail a changé de sens et se réorganise, où la compétition est devenue mondiale, la motivation du personnel, à tous les niveaux de l'entreprise, redevient un problème prioritaire. L'efficacité des stratégies motivationnelles mises en place par l'entreprise dépend de caractéristiques complexes concernant les individus, les organisateurs, tout autant que l'environnement économique, technologique et culturel. Ce qui signifie qu'il n'y a pas de recette universelle pour motiver, mais des indications spécifiques que l'analyse théorique de chacune des étapes du processus motivationnel permet de définir et de valider. C'est à partir de ce constat que se construit le livre de Claude Lévy-Leboyer. Trois chapitres décrivent la motivation sous l'angle des besoins qu'elle satisfait, des processus cognitifs qu'elle met enjeu, et de la manière dont on passe de l'intention à l'action. Les trois chapitres suivants décrivent les stratégies motivationnelles : récompenser selon les mérites, changer le travail pour le rendre motivant, adopter un style charismatique. Cette troisième édition apporte une dimension sociale et organisationnelle aux recherches sur la motivation et à leurs applications.

Inhaltsangabe:Abstract: Companies in today's business world are under a constant pressure: they have to get as close as possible to the customer, they have to become ever more flexible and they need to reduce costs. In order to face these challenges, some organisational structures are more likely to promise success than others. The characteristics of these structures are no secret, but companies often have the problem that they don't know how to put them into practice. The present work is intended to give an answer to this question. Having analysed what had been written about putting organisational change into practice 1 tested my ideas by a series of ten interviews which took place in companies of the German production sector. Six points were identified as essential: 1. The problem and the objectives of the project should be clear for all participants. 2. The company should dispose of enough time and financial resources as well as a trusting working climate and a supportive top and middle management. 3. Borderless communication is necessary, especially concerning the evolution of the change project and the personal consequences for each person. 4. The employees should be able to participate actively in elaborating the change project, in decision-making and in identifying possibilities to stimulate motivation. This participation should be reflected in an adequate bonus system. 5. Continuous training for all (laying special attention an group leaders) is important an such areas as group work, communication and motivation. The mentioned recommendations could be useful for the managers of companies which are thinking about a reorganisation. That would enable them to avoid mistakes made by other companies. The following mistakes were the most important ones: Impatience and the expectation that there will be a 'magic solution' (it might take up to five years to reach the desired state). The non-implication of the workforce in introducing the change process (result: the project is being blocked from their side). Lack of communication which creates rumours about the coming change process (result: anxiety is created and the best workers will try to find another job). Out of date bonuses which are not favourable in order to reach the company's global objectives (such as individual bonuses and 'competition stimulators' between groups). Inhaltsverzeichnis:Table of Contents: FOREWORD5 EXECUTIVE [...]

Table of Contents List of illustrations List of contributors Acknowledgements Introduction 1 1 More pressure, less protection 8 2 Flexibility and the reorganisation of work 39 3 The prevalence and redistribution of job insecurity and work intensification 61 4 Disappearing pathways and the struggle for a fair day's pay 77 5 Job insecurity and work intensification: the effects on health and well-being 92 6 The intensification of everyday life 112 7 The organisational costs of job insecurity and work intensification 137 8 Stress intervention: what can managers do? 154 9 What can governments do? 172 Appendices 185 Notes 189 References 206 Index 222.

Books on intercultural communication are rarely written with an intercultural readership in mind. In contrast, this multinational team of authors has put together an introduction to communicating across cultures that uses examples and case studies from around the world. The book further covers essential new topics, including international conflict, social networking, migration, and the effects technology and mass media play in the globalization of communication. Written to be accessible for international students too, this text situates communication theory in a truly global perspective. Each chapter brings to life the links between theory and practice and between the global and the local, introducing key theories and their practical applications. Along the way, you will be supported with first-rate learning resources, including: • theory corners with concise, boxed-out digests of key theoretical concepts • case illustrations putting the main points of each chapter into context • learning objectives, discussion questions, key terms and further reading framing each chapter and stimulating further discussion • a companion website containing resources for instructors, including multiple choice questions, presentation slides, exercises and activities, and teaching notes. This book will not merely guide you to success in your studies, but will teach you to become a more critical consumer of information and understand the influence of your own culture on how you view yourself and others.