Beyond Initial Response - First Edition was written to fill a significant gap in ICS training. Responders have to be ready to carry out their ICS position-specific responsibilities and to be effective they have to know how to operate as part of an ICS organization. This book provides readers the confidence, knowledge and assurance that are required to successfully play as part of an incident management team. Beyond Initial Response - Second Edition builds upon the original version that was put through its paces by the greatest critics - first responders and students of emergency management. In the second edition you will find three new chapters: The Area Command chapter, written from the perspective of an Area Commander, a chapter on multi-agency coordination that provides an overview of how multi-agency coordination works from various viewpoints, and the third new chapter titled Emerging Communications, which introduces the topic of New Media and its potential challenges and benefits to incident management teams. In addition to the new chapters, the section of the book that covers the Safety Officer has been significantly expanded, concentrating on hazard analysis. You will also find some new ''tools'' in the appendixes of the book. These include: Managing Risk, Best Briefing Practices, Sample Instructions to the Field Observer, Delegation of Authority

In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield

Terrorism threats and increased school and workplace violence have always generated headlines, but in recent years, the response to these events has received heightened media scrutiny. Critical Incident Management: A Complete Resource Guide, Second Edition provides evidence-based, tested, and proven methodologies applicable to a host of scenarios that may be encountered in the public and private sector. Filled with tactical direction designed to prevent, contain, manage, and resolve emergencies and critical incidents efficiently and effectively, this volume explores: The phases of a critical incident response and tasks that must be implemented to stabilize the scene Leadership style and techniques required to manage a critical incident successfully The National Incident Management System (NIMS) and the Incident Command System (ICS) Guidelines for responding to hazardous materials and weapons of mass destruction incidents Critical incident stress management for responders Maintaining continuity of business and delivery of products or services in the face of a crisis Roles of high-level personnel in setting policy and direction for the response and recovery efforts Augmented by Seven Critical TasksTM that have been the industry standard for emergency management and response, the book guides readers through every aspect of a critical incident: from taking initial scene command, to managing resources, to resolution, and finally to recovery and mitigation from the incident. The authors’ company, BowMac Educational Services, Inc., presently conducts five courses certified by the Department of Homeland Security. These hands-on "Simulation Based" Courses will prepare your personnel to handle any unexpected scenario. For additional information contact: 585-624-9500 or [email protected].

By Robert Murgallis This book details the basic processes that apply to all incidents as well as some of the specific procedures necessary to make effective decisions at certain common occupancies. It covers incident scene decision-making in depth, presenting the two current and successful methodologies for making emergency decisions. The authors explain the basic ICS elements in an easy-to-understand method and introduce the concepts of Unified Command, Complex Command, Area Command, and Incident Management Teams. This text adds to information given in Command and Control as well as introducing new materials and new occupancy types.