This book describes the application of The ClimateQUAL® survey protocol (originally Organizational Climate and Diversity Assessment–OCDA©) to over 55 libraries with thousands of individual respondents in the US, Canada and UK. The ClimateQUAL toolkit provides the ultimate management tool for effective organizational adaptation by employing deep assessment of a library’s staff opinions to plumb the dimensions of climate and organizational culture important for a healthy organization in a library setting. It tests critical attitudes around 26 validated dimensions. The ClimateQUAL survey measures include work attitudes, diversity climate, leadership and several other dimensions of library climate. The book describes the procedure for evaluating the structure and psychometric properties of each of these scales. The survey protocol provides feedback based on normative data from the libraries that have already participated. By using these normative scales and institutional results effectively, significant improvements can be achieved. Among other results, the ClimateQUAL research shows that the most effective techniques for remediation are not top-down, but those that engage the entire staff. The book touches on all significant findings of the 15-year project, including the positive impact of diversity on customer service experience and the emerging understanding of a new concept—the healthy organization—and how it is built. A full view is provided of the history and experience with ClimateQUAL since its inception and its use in libraries.

A report of an OCLC Research survey of library special collections holdings and practices at selected institutions in the United States and Canada. Numerous charts and tables summarizing responses are included. Recommendations for best practices are also provided.

The definitive account of the lynching of twenty-three-year-old Matthew Williams in Maryland, the subsequent investigation, and the legacy of "modern-day" lynchings. On December 4, 1931, a mob of white men in Salisbury, Maryland, lynched and set ablaze a twenty-three-year-old Black man named Matthew Williams. His gruesome murder was part of a wave of silent white terrorism in the wake of the stock market crash of 1929, which exposed Black laborers to white rage in response to economic anxieties. For nearly a century, the lynching of Matthew Williams has lived in the shadows of the more well-known incidents of racial terror in the deep South, haunting both the Eastern Shore and the state of Maryland as a whole. In The Silent Shore, author Charles L. Chavis Jr. draws on his discovery of previously unreleased investigative documents to meticulously reconstruct the full story of one of the last lynchings in Maryland. Bringing the painful truth of anti-Black violence to light, Chavis breaks the silence that surrounded Williams's death. Though Maryland lacked the notoriety for racial violence of Alabama or Mississippi, he writes, it nonetheless was the site of at least 40 spectacle lynchings after the abolition of slavery in 1864. Families of lynching victims rarely obtained any form of actual justice, but Williams's death would have a curious afterlife: Maryland's politically ambitious governor Albert C. Ritchie would, in an attempt to position himself as a viable challenger to FDR, become one of the first governors in the United States to investigate the lynching death of a Black person. Ritchie tasked Patsy Johnson, a member of the Pinkerton detective agency and a former prizefighter, with going undercover in Salisbury and infiltrating the mob that murdered Williams. Johnson would eventually befriend a young local who admitted to participating in the lynching and who also named several local law enforcement officers as ringleaders. Despite this, a grand jury, after hearing 124 witness statements, declined to indict the perpetrators. But this denial of justice galvanized Governor Ritchie's Interracial Commission, which would become one of the pioneering forces in the early civil rights movement in Maryland. Complicating historical narratives associated with the history of lynching in the city of Salisbury, The Silent Shore explores the immediate and lingering effect of Williams's death on the politics of racism in the United States, the Black community in Salisbury, the broader Eastern Shore, the state of Maryland, and the legacy of "modern-day lynchings."

This seven-volume set offers a core collection of hand-selected titles in 58 curriculum-specific subject areas. Volumes are organized into broad subject areas such as Humanities, Languages and Literature, History, Social Sciences and Professional Studies, Science and Technology, and Interdisciplinary and Area Studies. The seventh volume provides helpful cross-referencing indexes which explain the relationship between RCL subject taxonomy and LC ranges. New to this edition are the inclusion of interdisciplinary subject areas and the selection of electronic resources and web sites essential for undergraduate library collections. Non-book selections will be easily identified by a graphic indicator included in the item record. All selections will be assigned an audience level marker indicating whether the title is most appropriate for lower-division undergraduate, upper-division undergraduate, faculty, or general readership. Records will also include a notation if they previously appeared in BCL3 (Books for College Libraries, 1988) or have been reviewed by Choice.