Clueless, a practical guide for coaching leaders and employees at all levels does a masterful job of providing a clear framework for behavior change ("Enlighten, Encourage & Engage"), relevant evidence-based coaching research and conceptual models as well as useful strategies and skill building exercises that coaches can directly use in their practice with clients. Each indivdiual behavior stage represents a milestone for clients to transition from successful adopters to successful maintainers of new behaviors. Not only does it help coaches learn what to do, it shows them why and how to maximize and influence successful behavior change over time. While aimed at coaches, this book is also a critical how-to resource for practitioners such as trainers, managers and those involved in professional development.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Never Stop Learning The ticket to a successful and fulfilling life is a significant upgrade to everyone’s ability to learn. Visionary teacher and lifelong learner Patricia McLagan views learning ability as software for processing daily life. And like all software, learning software require upgrades—and regular reboots! In Unstoppable You: Adopt the New Learning 4.0 Mindset and Change Your Life, McLagan shares her method for keeping learning powers sharp, ensuring that we can continuously advance and adapt in a nonstop world. We’re born with basic programming, which is learning 1.0. We then evolve and upgrade as we make our way through the education system in learning 2.0, and we start to self-manage how we learn as we integrate our diverse experiences and master skills in learning 3.0. That brings us to learning 4.0—learning mastery. This final upgrade equips us with survival skills for the 21st century— skills essential to meeting our goals in a world that’s always in motion. Discover McLagan’s seven practices for effective lifelong learning—from hearing and heeding calls to learn, to taking steps to translate new skills into action. Unstoppable You also includes a complete toolkit of supporting templates, guides, and tips. Unstoppable You is the handbook to your dynamic future. Begin actively shaping your success in fast-changing times today.

The most outspoken and combative coach in NBA history—and one of the most successful, amassing more than 1,175 victories, the sixth best winning record ever—reflects on his life, his career, and his battles on and off the basketball court in this no-holds-barred memoir A man of deep passion and intensity, George Karl earned his bad boy reputation while playing at the University of North Carolina, a rap that continued through the five years he spent with the San Antonio Spurs—and long after he stopped playing. Karl’s beery nights, fistfights, and barking followed him into a thirty-five-year coaching career. In a game defined by big stakes and bigger egos, rabid fans and an unforgiving media, Karl was hired and fired a dozen times. After leading a team beset by injuries and with no superstar to its best season of all time—an achievement that earned Karl the title NBA Coach of the Year—he was dumped by the Denver Nuggets in 2013. Less than a year and a half later, Karl was at the helm of the Sacramento Kings, snarling and bellowing on the sidelines before being cut loose in May 2016. Intense, obstinate, and loud, Karl has never backed down from a confrontation, whether with management, officials, or star players, as NBA legends from Allan Iverson to Gary Payton to Carmelo Anthony to Demarcus Cousins can attest. Telling his story, Karl holds nothing back as he speaks out about the game that has defined his life, including the greed, selfishness, and ass-covering he believes are characteristic of the modern NBA player, and the rampant corruption that leads all the way to the office of the NBA commissioner, David Stern. Karl also reveals how he’s learned to deal with the personalities, the pressure, and the setbacks with a resilience he acquired from his three bouts with cancer. Raw, hard-hitting, and brutally honest, Furious George is as thrilling, unpredictable, and entertaining as the game that has defined Karl’s life.

The definitive career guide for grad students, adjuncts, post-docs and anyone else eager to get tenure or turn their Ph.D. into their ideal job Each year tens of thousands of students will, after years of hard work and enormous amounts of money, earn their Ph.D. And each year only a small percentage of them will land a job that justifies and rewards their investment. For every comfortably tenured professor or well-paid former academic, there are countless underpaid and overworked adjuncts, and many more who simply give up in frustration. Those who do make it share an important asset that separates them from the pack: they have a plan. They understand exactly what they need to do to set themselves up for success. They know what really moves the needle in academic job searches, how to avoid the all-too-common mistakes that sink so many of their peers, and how to decide when to point their Ph.D. toward other, non-academic options. Karen Kelsky has made it her mission to help readers join the select few who get the most out of their Ph.D. As a former tenured professor and department head who oversaw numerous academic job searches, she knows from experience exactly what gets an academic applicant a job. And as the creator of the popular and widely respected advice site The Professor is In, she has helped countless Ph.D.’s turn themselves into stronger applicants and land their dream careers. Now, for the first time ever, Karen has poured all her best advice into a single handy guide that addresses the most important issues facing any Ph.D., including: -When, where, and what to publish -Writing a foolproof grant application -Cultivating references and crafting the perfect CV -Acing the job talk and campus interview -Avoiding the adjunct trap -Making the leap to nonacademic work, when the time is right The Professor Is In addresses all of these issues, and many more.

Bestselling business author Godin delivers his most far-reaching and provocative book, explaining what works in marketing these days, what doesnt, and what to do about it.

This volume is the definitive work on strategic 360 feedback, an approach to performance management that is characterized by: (1) having content derived from the organization's strategy and values; (2) creating data that is sufficiently reliable and valid to be used for decision making; (3) integration with talent management and development systems; and (4) being inclusive of all candidates for assessment. Featuring 30 chapters from leading practitioners in the field, the volume is organized into four major sections: 360 for Decision Making; 360 for Development, Methodology, and Measurement; Organizational Applications; and Critical and Emerging Topics. It presents viewpoints from researchers, scientists, practitioners, and consultants on best practices in the design, implementation, and evaluation of many forms of multirater processes and technologies currently used to support talent management systems.