"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

From the #1 New York Times-bestselling author of The Lincoln Highway and A Gentleman in Moscow, a “sharply stylish” (Boston Globe) book about a young woman in post-Depression era New York who suddenly finds herself thrust into high society—now with over one million readers worldwide On the last night of 1937, twenty-five-year-old Katey Kontent is in a second-rate Greenwich Village jazz bar when Tinker Grey, a handsome banker, happens to sit down at the neighboring table. This chance encounter and its startling consequences propel Katey on a year-long journey into the upper echelons of New York society—where she will have little to rely upon other than a bracing wit and her own brand of cool nerve. With its sparkling depiction of New York’s social strata, its intricate imagery and themes, and its immensely appealing characters, Rules of Civility won the hearts of readers and critics alike.

Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include: * Think Twice Before Asking Favors * Give Constructive Criticism * Refrain from Idle Complaints * Respect Others' Opinions * Don't Shift Responsibility and Blame * Care for Your Guests * Accept and Give Praise Finally, Forni provides examples of how to put each rule into practice and so make life-and the lives of others-more enjoyable, companionable, and rewarding. Choosing Civility is a simple, practical, perfectly measured, and quietly magical handbook on the lost art of civility and compassion. “Insightful meditation on how changing the way we think can improve our daily lives. ... A deft exploration that urges us to think before speaking.” —Kirkus, Starred Review

In liberal democracies committed to tolerating diversity as well as disagreement, the loss of civility in the public sphere seems critical. But is civility really a virtue, or a demand for conformity that silences dissent? Teresa Bejan looks at early modern debates about religious toleration for answers about what a civil society should look like.

The author of "Reflections of an Affirmative Action Baby" and "The Culture of Disbelief" proves that manners matter to the future of America. Not an exercise in abstract philosophizing, this book delivers an agenda for the practical implementation of civility in contemporary life.

In a world torn apart by religious extremism on the one side and a strident secularism on the other, no question is more urgent than how we live with our deepest differences—especially our religious and ideological differences. The Case for Civility is a proposal for restoring civility in America as a way to foster civility around the world. Influential Christian writer and speaker Os Guinness makes a passionate plea to put an end to the polarization of American politics and culture that—rather than creating a public space for real debate—threatens to reverse the very principles our founders set into motion and that have long preserved liberty, diversity, and unity in this country. Guinness takes on the contemporary threat of the excesses of the Religious Right and the secular Left, arguing that we must find a middle ground between privileging one religion over another and attempting to make all public expression of faith illegal. If we do not do this, Guinness contends, Western civilization as we know it will die. Always provocative and deeply insightful, Guinness puts forth a vision of a new, practical "civil and cosmopolitan public square" that speaks not only to America's immediate concerns but to the long-term interests of the republic and the world.