# For upper management: Serves to encourage the organisation of continual improvement as a company-wide activity covering all employees irrespective of one`s rank or functional area. # For operational management: Provides key inputs to understand as well as practice, both as a performer and promoter of continual improvement. # For each employee: Presents tools and techniques to hone one`s skills to think and relate better, to achieve winning results.

The Delaware and Raritan Canal connected the Chesapeake Bay with New England ports, allowing a wide variety of vessels to use the waterway and avoid the treacherous Atlantic Ocean. The unusual machinery of the canal--locks, swing bridges, aqueducts, spill gates--is depicted in detail in The Delaware and Raritan Canal at Work. The book focuses on many of the businesses that operated along the canal, including farms, food-packing companies, rubber-reclaiming plants, coal yards, quarries, Johnson & Johnson, and Atlantic Terra Cotta. It includes scenic views along this famous waterway, one of the most successful towpath canals in the United States.

This volume provides a comprehensive analysis of both the historical and the contemporary dimensions of the politics and government of the First State. Once a sparsely populated, agrarian, and relatively insignificant polity, Delaware has become a densely and diversely populated financial and legal center often called the corporation capital of the world. Delaware s prime location has been central to its development and transition from a goods-producing economy to a fast-growing, service-based economy. Despite its diminutive size, Delaware is, in many ways, the nation s preferred corporate home. William W. Boyer and Edward C. Ratledge provide an overview of Delaware s history, structure, and present politics and explain why one of the smallest states in the country is also one of the most powerful. Delaware continually promotes pro-business legislation, business and public objectives are entwined, and privatization is a dominant theme in public affairs. The state has an individualistic political order in which public participation is indirect and citizen activism is limited.