The routinization process, i.e., how service practices in urban bureaucracies become part of "standard practice," is described by examining the life histories of six types of innovation: computer-assisted instruction, police computer systems, mobile intensive care units, closed circuit TV systems, breath testing for driver safety, and Jet-Axe (an explosive fire-fighting device). The life histories are analyzed in terms of the achievement of ten organizational events, conceptualized as "passages" (transitions to another organizational state) or "cycles" (survival over periodic events). The study emphasizes how these events are critical to the life history of an innovative practice. The stages in which routinization occurs and the conditions that lead to it are discussed, and several strategies that were found effective in promoting routinization are presented. The study suggests several steps that, if confirmed by further research, will allow policy officials to assess and influence routinization.

Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

With critical issues like desegregation and funding facing our schools, dissatisfaction with public education has reached a new high. Teachers decry inadequate resources while critics claim educators are more concerned with job security than effective teaching. Though urban education has reached crisis proportions, contending players have difficulty agreeing on a common program of action. This book tells why. Changing Urban Education confronts the prevailing naivete in school reform by examining the factors that shape, reinforce, or undermine reform efforts. Edited by one of the nation's leading urban scholars, it examines forces for change and resistance in urban education and proposes that the barrier to reform can only be overcome by understanding how schools fit into the broader political contexts of their cities. Much of the problem with our schools lies with the reluctance of educators to recognize the profoundly political character of public education. The contributors show how urban political contexts vary widely with factors like racial composition, the role of the teachers' union, and relations between cities and surrounding metropolitan areas. Presenting case studies of original field research in Baltimore, Chicago, Houston, and six other urban areas, they consider how resistance to desegregation and the concentration of the poor in central urban areas affect education, and they suggest how cities can build support for reform through the involvement of business and other community players. By demonstrating the complex interrelationship between urban education and politics, this book shows schools to be not just places for educating children, but also major employers and large spenders of tax dollars. It also introduces the concept of civic capacity—the ability of educators and non-educators to work together on common goals—and suggests that this key issue must be addressed before education can be improved. Changing Urban Education makes it clear to educators that the outcome of reform efforts depends heavily on their political context as it reminds political scientists that education is a major part of the urban mix. While its prognosis is not entirely optimistic, it sets forth important guidelines that cannot be ignored if our schools are to successfully prepare children for the future.

The Oxford Handbook of Urban Politics is an authoritative volume on an established subject in political science and the academy more generally: urban politics and urban studies. The editors are all recognized experts, and are well connected to the leading scholars in urban politics. The handbook covers the major themes that animate the subfield: the politics of space and place; power and governance; urban policy; urban social organization; citizenship and democratic governance; representation and institutions; approaches and methodology; and the future of urban politics. Given the caliber of the editors and proposed contributors, the volume sets the intellectual agenda for years to come.

The authors explore the many ways that gender and communication intersect and affect each other. Every chapter encourages a consideration of how gender attitudes and practices, past and current, influence personal notions of what it means not only to be female and male, but feminine and masculine. The second edition of this student friendly and accessible text is filled with contemporary examples, activities, and exercises to help students put theoretical concepts into practice.