The goal of this book is to help structure a Class A aftermarket organization based on planning, not reactive aftermarket maintenance, which maximizes the efficiency of resources and provides significant savings to you and your customers. The 470-question checklist inside looks at every aspect of a third-party maintenance facility and asks in-depth questions about how each process is designed and executed. A points value is assigned to each answer and a cumulative score earned. That score will identify strengths and weaknesses in your aftermarket maintenance execution as well as determine what areas are eligible for Class A certification. The unique aspect of this book is there are no other in-depth audit and/or certification programs for aftermarket maintenance. This book is the first of its kind.

The goal of this book is to help structure a Class A maintenance process based on planning, not reactive maintenance, which maximizes the efficiency of resources and provides significant savings. The 470-question checklist inside looks at every aspect of a maintenance program and asks in-depth questions about how each process is designed and executed. A point value is assigned to each answer and cumulative score earned. That score will identify strengths and weaknesses in your maintenance programs, as well as determine what areas are eligible for certification. Ideally, once your maintenance program is certified Class A, your people will spend most of their time managing the planning parameters and doing continuous improvement projects, rather than resolving near-term problems.The unique aspect of this book is there are no other in-depth audit and/or certification program for maintenance. This book is the first of its kind.

This book serves as a technical yet practical risk management manual for professionals working with water and wastewater organizations. It provides readers with a functional comprehension of water and wastewater operations as well as a broad understanding of industry derivations and various stakeholder interconnectivity. This knowledge is imperative, as most administrative professionals are proficient in their respective areas of expertise but sometimes lack fluency on the broader technical aspects of their organization’s purpose, operations, and externalities. It also examines risk management best practices and provides an actionable review of doing the right thing, the right way, every time through a combination of core risk management principles. These include enterprise, strategic, operational, and reputational risk management, as well as risk assessments, risk/frequency matrixes, checklists, rules, and decision-making processes. Finally, the book addresses the importance of risk transfer through insurance policies and provides best practices for the prudent selection of these policies across different scenarios. Features: Provides an understanding of water and wastewater technical operations to properly implement sound risk management and insurance programs. Emphasizes the importance of building well-designed, resilient systems, such as policies, processes, procedures, protocol, rules, and checklists that are up to date and fully implemented across a business. Offers a detailed look into insurance policy terms and conditions and includes practical checklists to assist readers in structuring and negotiating their own policies. Handbook of Risk and Insurance Strategies for Certified Public Risk Officers and Other Water Professionals combines practical knowledge of technical water/wastewater operations along with the core subjects of risk management and insurance for practicing and aspiring professionals charged with handling these vital tasks for their organizations. Readers will also gain invaluable perspective and knowledge on best-in-class risk management and insurance practices in the water and wastewater industries.

Twenty-five years ago, how many people were thinking about the internet on a daily basis? Now you can find everything, including technical and instruction manuals, online. But some things never change. Users still need instructions and warnings to guide them in the safe and proper use of products. Good design, clear instructions and warnings, place