This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

Covering both core and option units, with an accompanying CD-ROM containing further IT units, this full-colour candidate handbook matches the NVQ Business and Administration standards.

BTEC and Heinemann have joined forces to bring you BTEC's own resources for BTEC Level 3 National Business - by the BTEC team, for BTEC learners - to support you every step of the way to BTEC success.

This student book includes all four mandatory units plus eight popular optional units providing complete coverage for the BTEC Level 3 National Supplementary Award. Assignment activities give practice for all grading criteria for the units covered, with Edexcel's own assessment tips written by BTEC Level 3 National experts.