Casino and Gaming Resort Investigations addresses the continued and growing need for gaming security professionals to properly and successfully investigate the increasing and unique types of crime they will face in their careers. As the gaming industry has grown, so has the need for competent and highly skilled investigators who must be prepared to manage a case of employee theft one day to a sophisticated sports book scam the next. This book provides the reader with the fundamental knowledge needed to understand how each gaming and non-gaming department functions and interacts within the overall gaming resort, allowing the investigator to determine and focus on the important elements of any investigation in any area. Each chapter delivers a background of a department or type of crime normally seen in the gaming environment, and then discusses what should be considered important or even critical for the investigator to know or determine in the course of the investigation. Likely scenarios, case histories, and tips, as well as cautions for investigators to be aware of, are used throughout the book. This book was written for and directed at gaming security and surveillance professionals, including gaming regulators, and tribal gaming authorities, who are almost daily confronted by the ingenious and the most common scams, theft, and frauds that are perpetrated in the gaming world.

Almost all incidences of cheating, theft, fraud, or loss can be detected through the surveillance of critical transactions, audit observations, and reviews of key metrics. Providing proven-techniques for detecting and mitigating the ever-evolving threats to casino security, this book covers the core skills, knowledge, and techniques needed to prote

Organized crime has made millions from legal gambling in the United States, and now it threatens the world's largest gaming markets. Despite the rigorous efforts to regulate the gaming industry after New Jersey legalized casinos in 1976, the Mob still found ways to skim millions of dollars in illegal profit. Even with stringent regulatory oversight of gaming, organized crime managed to reap millions in profits through its control of a network of companies providing gamblers from sixty-five cities in twenty-five states throughout the United States. Their network was ultimately discovered through the efforts of Operation Eagle, a multi-jurisdictional sting operation conducted by the Casino Intelligence Unit of the New Jersey State Police. During the investigation, detectives initiated an investigative effort that uncovered how the Mob was able to control a major portion of the casino's marketing dollars not only in Atlantic City casinos but also in other major gaming venues, including Nevada and the Caribbean. Currently, with more than thirty-eight billion dollars in revenue each year, the largest gaming venue in the world is Macau, China. Asian organized crime has found a way to penetrate the casino industry in Macau, in much the same way organized crime infiltrated legalized casino operations in other parts of the world. The Other Skim tells the story of how organized crime made millions from legal gambling in the United Sates and how it still threatens gaming markets today.

Slot machines are the backbone of most casinos. They earn the most money and determine the physical layout of the casino floor. The management of slot machines, which includes overseeing employees, selecting machines, designing the playing space, resolving customer disputes, and conducting analyses to improve operations, is a challenging field whose complexity has grown as the machines themselves have become more sophisticated. To better document the current issues in slot management--and the change the field has seen over the past four decades--the University of Nevada, Las Vegas Center for Gaming Research conducted an oral history project. Those interviewed were at all stages of their careers. Drawn from these interviews, Tales from the Slot Floor features slot managers discussing several of the most important issues in today's casino world, including: the optimal layout of a slot floor; the qualities demonstrated by both good and bad managers; what customers want from their visits to the casino; the vendor/casino relationship; appealing to millennials; and what the future holds. In addition, those with long careers share their views on the changes they have seen, and all subjects offer their advice to those embarking on a career in slot management. For those interested in becoming slot managers, or those just curious about how casinos work, Tales from the Slot Floor gives you the inside story of slot operations, from those who do it.

These seven precedent-setting case studies taken from the files of the Nevada Gaming Control Board and Commission illustrate vital issues addressed in the first decade of Las Vegas' megaresorts.