If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Here's the thing: most leaders think of themselves as caring leaders, but not all of them act in alignment with what that means for employees. Leaders may not be able to identify the level of care they are extending to their employees, but all employees intuitively know whether their bosses or managers are caring for them. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. Genuinely caring for people means that you want to see them succeed for themselves, not just for what they can do for you, your team, or your organization. This book incorporates ten sections with breakout stories and interviews that outline the necessary steps to make all employees feel included and cared for, as well as a call to action for all leaders. Younger states that leaders who have the positive power to change the lives of those they lead shouldn't just want to care for them; they should see it as imperative for the success of their employees and their organization.

The ten van Stralen brothers built The Grounds Guys(R), their landscape management company, from the ground up. By establishing a "culture of C.A.R.E." as the centerpiece of the organization, the brothers have experienced tremendous success, working together in unity and growing their concept into a multinational franchise brand. C.A.R.E. Leadership shares the van Stralen brothers' extraordinary story and shows how eight simple but powerful leadership principles derived from the code of C.A.R.E. will enable your company to thrive, too. It's all about the culture, author Peter van Stralen argues, and each one of the principles- from "Create a Remarkable Experience" to "Be Humble" to "Listen Well and Communicate with Respect"-gets leaders one step closer to creating a team that is competent, fun, fulfilled, engaged, and committed to giving customers the best service possible.

Have you ever been led by someone who cared for you like family, and dared you to achieve more than you ever thought possible for yourself, your organization, and even society? Award-winning author of Hostage at the Table, George Kohlrieser, along with his co-authors Susan Goldsworthy and Duncan Coombe, explain how becoming a secure base leader releases extraordinary potential in others. Part of the Warren Bennis leadership series Care to Dare shows you how to become a Secure Base Leader so that you release your followers from the fears that get in the way of their performance. It shows you how you can unleash astonishing potential by building the trust, delivering the change, and inspiring the focus that underpins sustainable high performance. From extensive interviews with executives from all over the world, as well as from surveys with more than a thousand executives, the book reveals the nine characteristics that Secure Base Leaders display on a daily basis. The research shows that a primary difference between a successful leader and a failed leader is the presence or absence of secure bases in his or her life. Care to Dare will take you on a journey where you will discover your own secure bases, past and present, and determine how you can be a secure base for other people in your life at work and at home.

Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, leaders are needed in all parts of the organization need positive solutions. Transforming Health Care Leadership provides healthcare leaders with the knowledge and tools to master the unprecedented level of change that health care organizations and their leaders now face. It also challenges management myths that served in bureaucracies but mislead in learning organizations.

Now revised and updated into a Second Edition, Leadership in Health Care retains its successful approach of looking at leadership theory from an individual, team and organizational perspective, and continues to focus on major areas such as problem solving, dealing with conflict, unhealthy behaviors and notions of quality, diversity and individual values. This new edition, however, responds to recent political changes in health care with the inclusion of two new chapters on interprofessional working and on emotional intelligence. Authors Jill Barr and Lesley Dowding have also taken the opportunity to focus more clearly on service users, and take forward the concept of project management.

Describing proven, field techniques that educate the reader and allow her/him to develop healthcare systems to service the twenty first century population.

Next Generation Safety Leadership illustrates practical applications that bring theory to life through case studies and stories from the author's years of experience in high-risk industries. The book provides safety leaders and their organisations with a compelling case for change. A key predictor of safety performance is trust, and its associated components of integrity, ability and benevolence (care). The next generation of safety leaders will take the profession forward by creating trust and psychological safety. The book provides safety leaders with actionable goals to enable positive change and translates academic languages into practical applications. It leaves the reader with a clear strategy to move forward in developing a safety plan and utilizes stories, humor, and case studies set in high-risk industries. Written primarily for the safety community and can be used to influence day to day safety operations in high-risk organisations.