Inhaltsangabe:Introduction: During a rail or airplane trip on an early midweek s morning men in suits working on their laptops or reading the latest newspaper are a common scene. This might lead to the assumption that business travellers are important customers to the tourism and travel industry and companies spend large sums on the trips of their employees. Indeed this impression can be proven right. Such 30-40% of all travel in Germany is business driven. In average companies spent 3,9% up to 5% of their yearly indirect cost on business travel. In a globalized market business travel is important and necessary for companies. It is an investment which influences the performance of a company positively if applied correctly. However as for every investment costs are attached which need to be validated upon their necessity and their cost-benefit ratio. Furthermore for business travel aspects like security, work time, employee wellbeing and other factors must be considered to increase the positive outcome for the company. There is a clear requirement for business travel and its management which will be explained in more detail during this thesis. However still many companies are not aware of the cost factor of business travel. Even if certain awareness has been established often still no clear strategy is in place to improve the value for money and avoid yearly cost increases. To create such a strategy it is necessary to have a good understanding of the travel industry, their relevant players and the companies travel structure. Motivation: Business travel management i.e. the professional organisation of business travel has just developed during the last 50 years. Globalisation and development of transportation caused a quick increase during the last years of the business travel industry. In 2008 German companies spend 46.6 billion Euros on business travel. The strategic management of business travel requirements however is still not common in every company. Though scientific, universal literature about business travel management is limited. Only a small number of authors give directions upon how to implement a complete travel management system in a company. In many cases the available theoretical literature has no practical tips for users. On the other hand there are many white papers, studies and articles available which are up to date, give practical tips, however only refer to one aspect of the travel process. This implies that inexperienced [...]

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Strategic Management for Travel and Tourism is the must-have text for students studying travel and tourism. It brings theory to life by using industry-based case studies, and in doing so, 'speaks the language' of the Travel and Tourism student. Among the new features and topics included in this edition are: * international case studies from large-scale businesses such as Airtours, MyTravel and South West Airlines * user-friendly applications of strategic management theory, such as objectives, products and markets and strategic implementation, together with illustrative case studies, and longer case studies for seminar work and summaries * contemporary strategic issues affecting travel and tourism organizations, such as vertical integration and strategic alliances Strategic Management for Travel and Tourism is a well-rounded book, ideal for all undergraduate and postgraduate students focusing on strategy in travel and tourism.

When overseas travel agency owners and directors, predominantly fromMiddle Eastern countries visitedmy Istanbul office and sawmy “Travel Management” book published in 2018 in Turkish, insisted that I publish the same book in English. These comments made me excited and encouraged to publish the book in English with some revisions and additions. Travel and tourism industry is one of the world’s largest industries and a dynamic engine of economic development of the countries. It is a great source of income and employment for countries that receive more international tourists. For this reason, the countries have increased their investment in the travel and tourism industry, Tour operators and travel agencies have the major role for the development of tourism. Their business has vastly changed in the past 20 years. They have to continuously adapt and redefine their roles to the changing environment and technology. As a result of this change, different approaches in management, operation and marketing strategies in the travel industry have emerged. From tourism products and services to operation and destination management, from management functions to the distribution channels, from reservation systems to marketing functions, almost all travel concepts have changed shape. In travel agency business besides the traditional (classical) system used for many years, neoclassical systemandmodern (contemporary) systems such as online travel agencies (OTA’s) and destination management companies (DMC’s) have emerged, intermediaries diversified and increased. Pursuant to these developments travel operators who can keep up with these changes have created a wide academic and practical concept, theoretical discussions and most importantly different industrial structures. This book provides a wide perspective with modern concepts to the operation management and marketing strategies in travel industry and it is divided into 12 chapters. Each chapter starts with learning outcomes. Basic principles and concepts of subjects are mentioned both theoretically and practically supported by tables, graphs and figures for a better understanding of specific chapters.

Has the direction changed at all during the course of Corporate travel management? If so, when did it change and why? How are the Corporate travel management's objectives aligned to the organization's overall business strategy? How can we improve Corporate travel management? Has the Corporate travel management work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed? How is the value delivered by Corporate travel management being measured? This astounding Corporate travel management self-assessment will make you the principal Corporate travel management domain master by revealing just what you need to know to be fluent and ready for any Corporate travel management challenge. How do I reduce the effort in the Corporate travel management work to be done to get problems solved? How can I ensure that plans of action include every Corporate travel management task and that every Corporate travel management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Corporate travel management costs are low? How can I deliver tailored Corporate travel management advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Corporate travel management essentials are covered, from every angle: the Corporate travel management self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Corporate travel management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Corporate travel management practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Corporate travel management are maximized with professional results. Your purchase includes access details to the Corporate travel management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.

Corporate travel management (CTM) is the function of managing a company's strategic approach to travel (travel policy), the negotiations with all vendors, day-to-day operation of the corporate travel program, traveler safety and security, credit-card management, and travel and expenses ('T&E') data management. CTM should not be confused with the work of a traditional travel agency. While agencies provide day-to-day travel services to corporate clients, they are the implementing arm of what the corporation has negotiated and put forth in the policy. The agency on the other hand makes the actual reservation within the parameters given by the corporation. This book is the first step to close a gap that has been left open for too long. Not on purpose, but few people outside the industry realize its economic importance - and size. And while it may not give you all the answers, it does provide you with an overview of the complexities of corporate travel and its management.

For business travelers feeling the pressure from their job and finding it difficult to juggle efficiency and productivity while away, The Essential Guide to Business and Corporate Travel is an absolute must-have. This guide provides you with all the resources you need for successful corporate trips! Whether you are a frequent or occasional business traveler, this guide has everything you need to make the most of your trips. Experienced travelers have compiled invaluable advice on packing efficiently and navigating airports with ease, as well as how to select suitable hotels and manage expenses while away from home. With practical tips designed to minimize stress and maximize productivity during travel days, this book will help streamline your business travels for ultimate success! The Essential Guide to Business and Corporate Travel is the definitive source for tips on how to maximize your efficiency while traveling, such as how best to plan an itinerary, stay connected with important contacts, and sustain vitality during trips. Through this guidebook, you can gain invaluable advice that will have you running a successful business trip in no time! For experienced business travelers and newcomers alike, this book provides everything you need to maximize efficiency and reduce stress during corporate trips. Its practical advice is easy-to-follow, making it the essential guide for anyone looking to excel in the art of business travel. With its comprehensive instruction, this book will be sure to help any reader become a master of navigating corporate journeys with ease!