Step-by-step manual to learn Microsoft Office XP and Office XP (Word, Excel and Access). The book takes new users through several topics including computers, technology, keyboarding and software packages. The authors draw on their experience to ensure that each subject is related to real situations and addresses how newly learnt knowledge can be applied in those situations. The authors take students back to the basics and do not assume any prior knowledge of computers.

Skills for Kids" returns with ways to annoy the boss, entertain coworkers, and relieve excess occupational stress. Rick Davis shows how to acquire skills with absolutely no practical value to make the work day more entertaining--such as faxing an endless document, performing necktie magic, and singing telephone songs. 108 photos.

Set the stage for more effective collaboration in your organization using Microsoft Office. Whether coordinating a cross-team project or leading your workgroup, you’ll discover how to combine your skills with Office programs with best practices for enabling your team’s best work. Apply expert insights for increasing the collaboration power of teams and groups Take advantage of the collaboration features in Microsoft Word ,Excel, PowerPoint, Outlook, and OneNote to manage shared work and communications Learn ways to use Microsoft SharePoint to enable teamwork Get an overview of capabilities and business considerations for using Microsoft Office 365

While there is a widespread belief that some people are born to lead, the existence of an 'ideal manager' is almost entirely a myth. Basic skills - the ones that most employees can learn - are often more important than personality traits. In Skills of an Effective Administrator, Robert L. Katz identifies the three fundamental abilities companies should seek to develop in their managers. Find out for yourself how these vital skills can be put to work today. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

This book is targeted to office professionals whether they are new, mid-career or late-career employees. What most new employees lack today are soft skills. Soft skills are not like hard skills, such as typing, writing, or how to use software programs which are more commonly taught. Often overlooked, soft skills such as fostering good interoffice relationships, implementing good communication strategies, practicing effective email communication, being aware of your nonverbal communication, developing a thorough work plan, and perfecting your time management skills are just as vital for career success. Mid-career and late-career employees, although successful in their careers, may have never learned more advanced soft skills such as developing meaningful relationships at work, maintaining a work life balance, being a leader in the workplace, and leaving a legacy. Readers of this book will gain a new understanding of not only the importance of soft skills in the workplace, but they will learn about effective strategies and practical examples that they can implement in their own workplace, to empower them to be successful in their job and develop deeper, more meaningful relationships with their colleagues.

An in-depth exploration of what really lies behind our problematic behavioural patterns in the workplace, and a blueprint for the emotional skills we need to overcome them. Modern businesses place huge emphasis on technical training. And yet a lot of what determines the success or failure of organisations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace. This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving honest feedback, to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues, and the best ways we might speak so that others will listen. The book is informed by the practical work that the Learning and Development division of The School of Life carries out, endeavouring to change the culture within organisations around the world through teaching teams the art of emotional intelligence. It shows us not only how to be a more effective worker, but a more well-balanced human too.

The fourth edition now brings the book up-to-date with the latest developments in office technology and practice. It has also been revised to incorporate the latest standards for NVQ Business Administration 1 and 2.