BiSL®, Business Information Services Library, is the framework for business information management. Since the introduction of BiSL, the model has become the standard in Business Information Management (BIM). BiSL offers a structure and guideline for BIM. BiSL establishes connections between operational information management and strategic information management and provides tools for the (further) professionalization of business information management. All these topics are covered in this training material, which supports the preparation for various official BiSL exams such as those of APMG-international (BiSL Foundation), EXIN (Business information management) and Van Haren Certify (BiSL Foundation). The BiSL Foundation exam. In combination with the explanations of the training materials by your instructor, you can prepare optimally for the exam. This training addresses the principles of BiSL and the process framework defined by BiSL. The principles and the framework as a whole, the executive processes (divided into usage management, functionality management, and connecting processes), the controlling processes, and the directive processes are discussed. There is ample opportunity for the exchange of experiences, always returning to the theory. The courseware consists of: handouts, exercises, articles, and a practice exam.Target audience: information management, functional management employees, and IT professionals who want to better understand the demand side.The presentations explain the theory. With the practice assignments, you can further familiarize yourself with the material during the training. The questions of the practice exam give an insight into what you can expect on the exam. This training material fully aligns with the publication BiSL, a framework for business information management. The following updates have been included in this courseware. A new process has been described: Operational chain alignment. The arrangement of the processes in the controlling layer has changed. More attention is paid to topics such as Big Data, Cloud, security, and chains. Attention is given to several other frameworks, models, and standards. The position and context of business information management are more clearly described. Compared to the previous edition of this training material, adjustments have been made only on the necessary substantive points, ensuring alignment with the new edition of the framework. In terms of structure/composition, both of the course content and of the various assignments and exercises, the course material has remained unchanged.

This Courseware package consist out of two publications, Agile Foundation Courseware – English and you are adviced to obtain the publication Agile for responsive organizations - A Pocket Guide. This courseware is for the Agile Foundation certification by the Agile Consortium, and follows the Certify to Inspire philosophy, enabling continuous learning and an adaptive mindset in an Agile world and corporate environment. This courseware has been reviewed by Agile Consortium board members and been accredited by Van Haren Learning Solutions. This Courseware provides a didactic journey in Agile, including teasers, energizers and many little assignments. There is also a reference to free online Agile literature and to the online Agile Foundation demo exam. The main modules of this exam are: o What is Agile o Agile Culture and Leadership o Scrum o Methods and frameworks o Agile way of working o Value and Continuous delivery o Empiricism and improvement Modules of this course ware: o What is Agile o Fundamental systems to Agile • XP • Crystal • Scrum • DSDM o Philosophizing o Scaling o Kanban o Lean Startup About the Agile Foundation Certification The Agile Foundation certificate is intended for those who are relatively new to the concept of “Agile” and would like to discover what it exactly entails. The idea behind this exam is that you are serious about delving into the Agility concept and related practices. How you decide to do that will be up to you. You can read books, articles, or blogs. You can also watch videos, listen to podcasts, attend events, or observe others who are working with Agile in practice. Or another possibility is to follow a course in Agile. The Agile Foundation Exam is an independent exam meaning it is not tied to a specific method. If you have the Agile Foundation certificate, you will have demonstrated you understand what Agile means and that you can identify the methods and concepts most commonly used in Agile organizations.

Besides the Blockchain Foundation Courseware - English publication you are advised to obtain the Introduction to Blockchain Technology by Tiana Laurence. Blockchain and other emerging technological breakthroughs will most likely be part of the fourth industrial revolution. These disruptive concepts will form the cornerstone of how business will be conducted in the future. Are you ready for the challenge? Blockchain technology is not just about bitcoin, or digital currencies and is not a topic reserved only for meeting rooms filled with tech nerds. This disruptive technology will form a pivotal part of the future of business. Those who grasp it early will be at a great advantage to those who don’t. “We’re quite confident,” said Marc Andreessen in an interview with The Washington Post in 2014, “that when we’re sitting here in 20 years, we’ll be talking about [blockchain technology] the way we talk about the Internet today.” In this course book and the accompanying training, we explore new and less well known use cases for blockchain technology, in many fields spanning across industry and government. We explain how blockchain technology actually works in a non-technical manner. We explore how this pivotal technology might be best applied to transform your business. We also dive into the pro’s and cons of blockchain technology and cover all core topics to prepare you fully for the EXIN Blockchain fundamentals certification. We give you the tools you will need to thrive in the future of business. We are sure you will make your journey into the exciting world of blockchain a fun and more importantly a successful one.

Besides the DevOps Foundation Courseware - English (ISBN: 9789401803595) publication you are advised to obtain the publication DevOps - A Business Perspective (ISBN: 978 940 180 372 4). DevOps enables organizations to decrease time to market for new releases, software, or services by encouraging a collaborative approach from development and operations teams. The adoption of DevOps creates an environment where productivity is increased through the automation of processes around infrastructure and workflows. DevOps as a phenomenon associated with new automation tools, programming techniques or technologies; It differs from other books by the structural nature of the narrative (perhaps, excessively structured) approach and by the attempt to cover fully the phenomenon of DevOps at a basic, fundamental level.

This is the official OBM Foundation Courseware. Students attending an officially accredited OBM Foundation Level training also get access to the online learning platform Knowingo. This OBM Foundation Courseware covers the syllabus for the OBM Dynamics - OBM Foundation Level training. The training should be delivered over three days, including the optional exam. This courseware is created in close collaboration with ADRIBA (please visit: https://www.adriba.nl) to help prepare students for the official OBM Foundation exam delivered by APMG International (please visit: https://apmg-international.com). Organizational Behavior Management (OBM) is a practical, scientifically validated approach for improving organizational performance by actively and positively managing behavior at the workplace. Managing behavior should not be confused with ‘changing people’, nor should it be confused with ‘manipulating people’. It is about creating a workplace that facilitates and supports maximum performance in an ethical way. To achieve this, leaders and other influencers must familiarize themselves with the basic principles that demonstrably drive behavioral change, leading to increased motivation and sustainable organizational performance. OBM principles can be combined with any best practice, methodology and business management philosophy you can think of. The principles are applicable to a wide array of organizational topics, such as improving processes, practices and value streams, emitting save behaviors and improving individual well-being. OBM answers the how-to-question when it comes to addressing performance and behavioral issues. Organizations are all about people. People must emit the right behaviors to make the organization successful and deliver value to the consumers first time right. Effective leaders and other influencers know how to positively build and maintain these behaviors.

This courseware serves as the official teaching material of the ISM 5 Foundation. The content of the ISM 5 Foundation training is fully based on the content of the standard ISM method version 5. During this training you will learn, among other things, how to apply IT service management and how to abstract and nuance service issues. In addition, you will learn how to use a process model in the context of control issues and how to gain insight into the application of the assets People, Process and Product. You will also learn how to place the influence of environmental factors in the context of service delivery (for example in an outsourced situation) and how to improve using a methodical approach according to ISM. During the ISM Foundation training various working methods are applied, such as transfer of theory, discussion based on practical examples and practical assignments, reflection on one's own work situation and reflection on the participant's own contribution to service delivery. The trainer can decide in which form and order the material from the syllabus will be covered. It is not necessary to follow the arrangement from the syllabus, but it is important that all the material from the syllabus is covered during the training. For certified trainers, a basic set of sheets is available that covers all material and includes figures from the book "The ISM Method." The recommended study load for this training around 14 hours.