The art of good communication is an essential skill that every healthcare professional must master in this increasingly demanding and challenging healthcare climate.From medical, nursing and allied health students to experienced doctors, nurses and healthcare professionals, the authors of The Bedside Communication Handbook — with more than 20 years of teaching 'Clinical Communication' — present common and challenging communication scenarios and share important principles and useful phrases which can be used to help busy healthcare professionals communicate better with patients and their relatives.This is probably the only such book set in an Asian context. It will contain practical tips and model statements that would help to guide the readers in improving their communication skills and preventing a communication faux pas.

This unique book draws upon a collection of essays and personal reflections by Dr Peter Tate, covering at least half a century of his experience of trying to understand, define and improve communication between doctors and patients. Adopting a light, conversational and often humorous tone, the book covers a broad range of situations encountered during the lead author’s career as a general practitioner, his seminal research into understanding doctor-patient communication, and his subsequent role in both teaching and developing the internationally-recognised Royal College of General Practice’s membership video examination. This book demonstrates that clinical experiences, both professional and personal, are fundamental to our perception of what is important and what matters most in medicine. Key features: Unique and personal account of the development of this vital but often overlooked aspect of medicine Engaging and light-hearted, yet academically rigorous Draws on experiences gathered during clinical practice, research and teaching From the authors of the popular The Doctor’s Communication Handbook, now in its eighth edition In reading Bedside Matters doctors, and particularly general practitioners, will not only learn from the author’s experiences, but will be encouraged to reflect on their own clinical and personal experiences, and to use these to better understand and improve their own communication techniques. The author: Peter Tate is a retired General Practitioner, UK With editorial contributions from: Francesca Frame, a General Practitioner based in Cambridgeshire, UK

Of previous editions: '... breaks new ground in its readability ... It is concise, wise, and firmly pragmatic'. British Medical Journal 'Since it was first published in 1994, Peter Tate’s The Doctor’s Communication Handbook has been essential reading to improve GP registrars’ communication skills'. Practical Diabetes International This bestselling title has established itself as the ultimate guide to patient communication for all doctors, whatever their experience and wherever they practice. Highly respected by many and acclaimed for its light, conversational tone, this completely updated and expanded eighth edition remains a key text for doctors at all levels and in all settings, particularly candidates sitting for the Membership of the Royal College of General Practitioners. Key features: Unique and accessible approach to this vital and frequently poorly practiced aspect of medicine Addresses the change in practice where traditional doctor consultations are increasingly being done by other health professionals, including nurse practitioners and paramedics Reflects the dissolution of the primary/secondary care boundary, and the increasing importance of shared responsibility for patient communication in clinical and social care Covers the new types of consultation including telephone triage and virtual consultation and the associated risks and benefits Retains all the features praised in previous editions − brevity, readability and humour As patients become participants, doctors are increasingly adjusting to new roles and forms of communication − from orators and governors to confidants and interpreters. The Doctor's Communication Handbook continues to provide an invaluable 'one stop shop' to help students, practicing doctors, nurses and other healthcare practitioners value and improve their skills in this area.

Communication is a critical skill in clinical practice and sometimes not emphasized in medical education. Effective communication skills ease the pressure in dealing with difficult or even "typical" patients and will make your patients feel more comfortable with you. Clinical Communication Handbook can become an essential part of your physician-patient education. Learn how to be a better communicator through the use of vignettes, dialog boxes, and evidence-based information.

Patient Speak is a reference guide of communication techniques and approaches recommended for healthcare and medical professionals to use when interacting with their patient and family members. Trust is built through effective conversations with compassion between physicians, nurses and specialists and their patient. Only then do patients and family members feel the genuine concern of their medical team for their overall emotional, psychological, and physical health. The care and connection you have with your patients and their families, providing respect, dignity, and concern for their mental well-being, in addition to their physical needs, can be life changing. Patient Speak helps reinforce effective communication practices that will leave patients with more positive impressions about their time interacting with medical professionals.

This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.

"Communication for Nurses offers valuable techniques delivered in a concise, user-friendly format that encourages reader's development of a personal, professional communication style. Topics include effective communication in difficult situations, the nurse-patient relationship, working with different patient groups and families, and communicating with other healthcare providers."-- Book Jacket.