This ninth edition, retaining the contents and style of the earlier editions, discusses the basic skills of management and leadership. These basic skills are: reading, writing, learning, speaking, interviewing, training, deciding, problem-solving, managing conflict, and motivation. The author examines how these skills can be fully developed and mastered.

Todays healthcare supervisors are continuously faced with smaller budgets, fewer workers, greater responsibilities and time pressure. The all new Fifth Edition of Umikers Management Skills for the New Health Care Supervisor continues to provide valuable information for future health care managers and supervisors who must address these challenges daily. Written primarily for those who have little to no management training, Umikers offers practical suggestions for improving effectiveness both as a supervisor and as an organization. Ideal for students in junior undergraduate, community, and career college programs, author Charles McConnell maintains Bill Umikers clear, jargon-free writing style.

Your company thinks you're ready to manage. We think you could use a little help.

The assumption of the book is that the human person is by nature a manager and has leadership and managerial skills that can and should be continually developed. These basic skills are: reading, writing, learning, speaking, interviewing, being authentic, training, deciding, problem-solving, managing conflict, and motivation. And in this book, Fr. McGrath, with his masterly skills and wealth of experience, tells how these skills can be fully developed and mastered.