Learn effective ways to assess and evaluate reference services in YOUR library Innovation and the constant evolution of technology continually spur academic librarians to find superior ways to deliver high quality reference service to students, faculty, and researchers. Reference Assessment and Evaluation offers librarians and administrators a plethora of fresh ideas and methods to effectively assess and evaluate reference service in any academic library. Leading experts share their own best practices in delivering digital reference, training staff and student workers, and providing instruction through case studies from academic libraries of all sizes. Because of fiscal pressures, the need to attract the best and brightest students and faculty to the academy, and increased competition from Internet search engines, the evaluation and assessment of reference service remains one of the most important challenges for academic libraries. Reference Assessment and Evaluation provides practical tips and clear examples on assessing and evaluating several diverse aspects of reference services. This book discusses in detail case studies from various colleges and universities on wide-ranging issues such as virtual reference evaluation, merging reference desks, peer evaluations, library instruction, and staff development. Academic libraries of all types will find opportunities to modify these innovative ideas to remain at the forefront of reference service. Topics in Reference Assessment and Evaluation include: a case study of the library at the University of Colorado at Boulder’s efforts to implement a drop-in research consultation program for students enrolled in the introductory writing course coordination of an annual professional development program for specialized instruction targeted at faculty and staff members at Colorado State University peer observation between the reference staff members of Augustana College Library and St. Ambrose University Library the merging of San Jose State University’s government publication desk with the reference services deskalong with the public library’s reference desk Valparaiso University’s main library’s training and use of student assistants analyzing user and librarian satisfaction within virtual reference transactions evaluation of the University of South Alabama’s Baugh Biomedical Library’s chat reference service evaluation of the University of Texas at Arlington’s virtual reference service library technology’s impact on reference desk statistics statistical analysis of reference desk data for staffing needs at the University of Tennessee at Chattanooga Reference Assessment and Evaluation is timely, important reading for academic references librarians and supervisors.

In this valuable resource, well-known scholars present a detailed understanding of contemporary theories and practices in the fields of measurement, assessment, and evaluation, with guidance on how to apply these ideas for the benefit of students and institutions. Bringing together terminology, analytical perspectives, and methodological advances, this second edition facilitates informed decision-making while connecting the latest thinking in these methodological areas with actual practice in higher education. This research handbook provides higher education administrators, student affairs personnel, institutional researchers, and faculty with an integrated volume of theory, method, and application.

Provides an in-depth knowledge and understanding of measurement, evaluation and statistics in education from both theoretical and practical aspects. It also offers a concise, step-by-step guide to help make assessment simple and economic in terms of money and time. The book also contains effective strategies to facilitate enhanced learning by explaining the interpretation of test scores.

Focuses on how writing technologies, specifically digital technologies, affect research - shaping the questions asked, the sites studied, the methodologies used, ethical issues, conclusions, and the actions taken by scholars and teachers. This volume offers an introduction to possible approaches and related methodological and ethical issues.

Designed to help students learn how to assess clients, conduct treatment planning, and evaluate client outcomes, this practical book addresses specific CACREP competencies. Incorporating case studies and examples, authors Joshua C. Watson and Brandé Flamez provide foundational knowledge for sound formal and informal assessments, cover ethical and legal considerations in assessment, describe basic statistical concepts, highlight the domains in which assessments are commonly used (intelligence, aptitude, achievement, personality, career, etc.), and provide strategies for integrating assessment data when working with clients. Counseling Assessment and Evaluation is part of the SAGE Counseling and Professional Identity Series, which targets specific competencies identified by CACREP (Council for Accreditation of Counseling and Related Programs).

SPECIAL INTRODUCTORY PRICE (Valid until 3 months after publication) Assessment and evaluation are crucial aspects of any educational system and rarely can they have been so central to educational policy-making and the reform of schooling as at the present time. (The introduction of the National Curriculum and Testing system in the UK and the test-based No Child Left Behind legislation in the USA are but two high-profile examples.) Assessment processes interact with curriculum and teaching methods to frame the student experience of education, and the outcomes of assessment are crucially important in determining individual educational progression and socio-economic futures. Equally, assessment is used by policy-makers to focus instruction on core elements of educational provision, and the aggregate outcomes of assessment are employed to measure the quality and effectiveness of an educational system. Good quality assessment is vital to individual student life-chances and to issues of parental choice, school reputation, government policy evaluation, and long-term economic development. Poor quality assessment can disrupt all of these elements of an effective school system by, for example, narrowing what is taught and learned to only the limited range of skills and abilities examined through paper-and-pencil tests. As serious thinking about and around assessment and evaluation continues to flourish and develop, this new title in Routledge s Major Themes in Education series meets the need for an authoritative reference work to make sense of the subject s vast literature and the continuing explosion in research output. Edited by Harry Torrance, a leading scholar in the field, this Routledge Major Work is a four-volume collection of foundational and cutting-edge contributions. With comprehensive introductions to each volume, newly written by the editor, which place the collected material in its historical and intellectual context, Educational Assessment and Evaluation is an essential work of reference. It is destined to be valued by specialists in assessment and evaluation and scholars working in related areas as well as by educational policy-makers and professionals as a vital one-stop research tool.

"This book explores the development of online assessment and the way practitioners of online learning can modify their methodologies in the design, development, and delivery of their instruction to best accommodate their participants"--Provided by publisher.