Advancing Relationship-Based Cultures explains and expands a fundamental and often overlooked truth in health care: It is the confluence of relational and clinical competence that advances relationship-based healing cultures. A relationship-based culture is one in which a critical mass of people provides care and service with relational competence. In these cultures, the skills that foster relational competence are actively developed, nurtured, practiced, reinforced, and evaluated. While countless thought leaders have championed the importance of improving relationships, this book provides a practical how-to for the creation and nurturance of healthy relationships in health care. Readers of this book will understand that a strategy that includes improving all relationships will improve all other measures as well. When you empower people, giving them the tools to take excellent care of themselves, one another, and the patients and families in their care, organizations thrive.

The result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Now in it's 16th printing, Relationship-Based Care has sold over 65,000 copies world-wide. It is the winner of the American Journal of Nursing Book of the Year Award.

A Quick Guide to Relationship-Based Care is a 68-page booklet outlining the basics of Relationship-Based Care®. This valuable resource is ideal for orientation of the entire workforce in organizations implementing Relationship-Based Care. Written in easy-to-understand language, this book will help everyone in the organization (especially those in later implementation waves) to understand that they are truly part of something meaningful. This book will be a game changer for all organizations implementing Relationship-Based Care!

In this important book, stories of unit and practice transformations deepen the clinician's understanding of how both Relationship-Based Care and the American Nurses Association Standards of Professional Nursing Practice can be harnessed to strengthen a professional culture. Stories in which the patient and family experience is elevated by the nurses who care for them will remind readers of not only the purpose and meaning of their work, but its power to transform lives.

Compassion-Based Practices for Secondary Traumatic Stress is a comprehensive guide that merges profound theoretical insights with practical compassion-based practices. Tailored for helping professionals working with survivors of trauma, this book illuminates a path toward addressing secondary traumatic stress and promoting vicarious posttraumatic growth through a compassionate lens. Distinguished by its in-depth and hands-on creative approach, inclusion of East Asian philosophical principles, and harmonization of self- and other-oriented compassion, this resource guide provides empowering tools for helping professionals from diverse fields of practice and their host organizations.

Advanced Topics in Global Information Management is a series of books on advance topics in global information management (GIM). GIM research continues to progress, with some scholars pushing the boundaries of thinking and others challenging the status quo. Advanced Topics in Global Information Management, Volume 4 is a part of this series. In order to sustain any competitive advantage gained through the application of information technology, companies must continually seek improvement. They must employ environmental scanning techniques to determine what technology is available, be willing to adopt new information technology, and know what the competition is planning or doing. Advanced Topics in Global Information Management, Volume 4 addresses these important issues.

This concise and engaging Advanced Introduction provides the conceptual tools necessary to make ethical decisions in today’s business world. John Hooker provides an objective and closely-reasoned analysis of ethical issues based on a unified conceptual framework that distils the best of ethical thought into three clearly articulated principles: the generalization, utilitarian, and autonomy principles.