With compassion, humour and sharp-eyed irreverence, Ronna Bloom's work has made a significant impact on Canadian poetry. A Possible Trust is selected from her work to date. Bloom writes concisely of the precarious, the ephemeral, the epic, and of the fragility and determination of people in daily life and extraordinary health crises. She is attentive to suffering, as well as to spontaneous connections and gestures of love. Her poetry has been used by teachers, architects, spiritual leaders, and in hospitals across Canada. This is poetry engaged with spontaneity, presence, work, and health care. There is a tenderness here where living matters, as does dying, a valuing of the incident, the encounter, the unexpected, the sorrow and the bowl-me-over delight. Bloom speaks to us about how vulnerability, suffering, and the release into joy, can combine as an ongoing, never-ending life practice. She mines her own experience while looking out into the world with awareness, empathy and the willingness to risk being wide open. These poems stand firm with readers. Editor and poet Phil Hall's Introduction "To Lead by Crying" argues for a poetics of empathy, and is an enthusiastic retrospective of Bloom's work. In Ronna Bloom's Afterword, she traces the relevance of photography, psychotherapy, and meditation in her work. Defiant, comical, revealing, impolite yet respectful, A Possible Trust is a retrospective and celebration.

A do-it-yourself manual for making your own living trust, with checklists, step-by-step procedures, worksheets, and forms.

Conventional wisdom holds that trust is essential for cooperation between individuals and institutions—such as community organizations, banks, and local governments. Not necessarily so, according to editors Karen Cook, Margaret Levi, and Russell Hardin. Cooperation thrives under a variety of circum-stances. Whom Can We Trust? examines the conditions that promote or constrain trust and advances our understanding of how cooperation really works. From interpersonal and intergroup relations to large-scale organizations, Whom Can We Trust? uses empirical research to show that the need for trust and trustworthiness as prerequisites to cooperation varies widely. Part I addresses the sources of group-based trust. One chapter focuses on the assumption—versus the reality—of trust among coethnics in Uganda. Another examines the effects of social-network position on trust and trustworthiness in urban Ghana and rural Kenya. And a third demonstrates how cooperation evolves in groups where reciprocity is the social norm. Part II asks whether there is a causal relationship between institutions and feelings of trust in individuals. What does—and doesn't—promote trust between doctors and patients in a managed-care setting? How do poverty and mistrust figure into the relations between inner city residents and their local leaders? Part III reveals how institutions and networks create environments for trust and cooperation. Chapters in this section look at trust as credit-worthiness and the history of borrowing and lending in the Anglo-American commercial world; the influence of the perceived legitimacy of local courts in the Philippines on the trust relations between citizens and the government; and the key role of skepticism, not necessarily trust, in a well-developed democratic society. Whom Can We Trust? unravels the intertwined functions of trust and cooperation in diverse cultural, economic, and social settings. The book provides a bold new way of thinking about how trust develops, the real limitations of trust, and when trust may not even be necessary for forging cooperation. A Volume in the Russell Sage Foundation Series on Trust

Traces the history of innovation and trust, demonstrating how the Internet offers new ways to rehabilitate and strengthen trust.

Are you part of a well-functioning team and want it to stay that way? Strong relationships within groups engender resilient individuals who can empathically and creatively handle setbacks and swiftly course-correct. If you want to ensure your team continues operating at its best, then this book is also for you. Trust Repair presents a research-based model and behaviors that support healthy relationships. It offers wise strategies, easy-to-use tools, and is a fresh approach to seemingly unmanageable trust issues. Wendy Fraser speaks the truth about trust - how we lose it, but more importantly how to recover it and build even stronger bonds among our teams. Her common-sense approach to improving trust is helping us create the organizational culture we all wished for, but thought was impossible to achieve. Wendy planted hope in our hearts and showed us the path to reach our goals! --Larisa Benson, Chief Systems Convener of the Government Joy Network --Government Performance Consortium This work is so timely! Our society, particularly the current political climate, is so polarized that everyone should read this book and make a commitment to engage in strengthening trust and repairing relationships. Thank you for providing such a great framework for us! --Karen Schoessel, Independent Consultant I always thought "trust repair" was just another way of saying "forgive and forget," but we don't ever really forget. This book gave me specific steps to take in actually repairing damaged relationships. My work relationships were not an issue for me, but my personal ones were. This book can save lives! --Karen Ordos, Away With Words

The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.

Trust lies at the very heart of our relationships, our society, and our everyday lives. Kohn's essay consider its connections to a wider complex of factors, including equality, social capital, community, democracy, and health.