For some companies, ISO 9000 and SEI CMM have become a mandatory requirement for doing business with other companies and governments. For other companies, the need for quality improvement has been recognized as an important element of long term survival. This book compares three quality management system assessment methodologies, the Malcolm Baldrige National Quality Award, which was created by Public Law in 1987 to promote the improvement of quality in the US; the International Organization for standardization ISO 9000, a set of quality standards whose purpose is to standardize quality systems, implemented by organizations; and the Software Engineering Institute (SEI) Capability Maturity Model (CMM) for Software, a federally funded research and development center operated by Carnegie Mellon Univ. under contract and sponsorship by the US Dept. of Defense.

Project initiation; Project planning; Project execution and termination.

The SEI's Capability Maturity Model (CMM) has been widely adopted by companies seeking enhanced quality and heightened productivity in software development. This guide provides detailed instruction on how to put this model into practice and thereby raise an organization to the next level. Templates, sample documents and presentation materials are included on the CD-ROM.

Saša Baškarada presents a capability maturity model for information quality management process assessment and improvement. The author employed six exploratory case studies and a four round Delphi study to gain a better understanding of the research problem and to build the preliminary model, which he then applied in seven international case studies for further enhancement and external validation.

Ship It! is a collection of tips that show the tools andtechniques a successful project team has to use, and how to use themwell. You'll get quick, easy-to-follow advice on modernpractices: which to use, and when they should be applied. This bookavoids current fashion trends and marketing hype; instead, readersfind page after page of solid advice, all tried and tested in thereal world. Aimed at beginning to intermediate programmers, Ship It! will show you: Which tools help, and which don't How to keep a project moving Approaches to scheduling that work How to build developers as well as product What's normal on a project, and what's not How to manage managers, end-users and sponsors Danger signs and how to fix them Few of the ideas presented here are controversial or extreme; most experiencedprogrammers will agree that this stuff works. Yet 50 to 70 percent of allproject teams in the U.S. aren't able to use even these simple, well-acceptedpractices effectively. This book will help you get started. Ship It! begins by introducing the common technicalinfrastructure that every project needs to get the job done. Readerscan choose from a variety of recommended technologies according totheir skills and budgets. The next sections outline the necessarysteps to get software out the door reliably, using well-accepted,easy-to-adopt, best-of-breed practices that really work. Finally, and most importantly, Ship It! presents commonproblems that teams face, then offers real-world advice on how tosolve them.

Practical guidelines for an effective implementation of software development processes Designed to ensure effective software development processes, the Capability Maturity Model (CMM)--North America's leading standard for software development--requires companies to complete five steps, or levels, in the development process. But while it is widely adopted by Fortune 500 companies, many others get stuck at the initial planning stage. Focusing on Levels 2 and 3 of the CMM, this book helps readers to get over the hurdle of the two most problematic areas in this process--the project management and software development steps. It offers clear, step-by-step guidance on how to establish basic project management processes to track costs, schedules, and functionality; how to document, standardize, and integrate software processes; and how to improve software quality.