The seventh International Conference on Knowledge Management in Organizations (KMO) brings together researchers and developers from industry and the academic world to report on the latest scientific and technical advances on knowledge management in organisations. KMO 2012 provides an international forum for authors to present and discuss research focused on the role of knowledge management for innovative services in industries, to shed light on recent advances in cloud computing for KM as well as to identify future directions for researching the role of knowledge management in service innovation and how cloud computing can be used to address many of the issues currently facing KM in academia and industrial sectors. The conference took place at Salamanca in Spain on the 11th-13th July in 2012.

The proceedings from the eighth KMO conference represent the findings of this international meeting which brought together researchers and developers from industry and the academic world to report on the latest scientific and technical advances on knowledge management in organizations. This conference provided an international forum for authors to present and discuss research focused on the role of knowledge management for innovative services in industries, to shed light on recent advances in social and big data computing for KM as well as to identify future directions for researching the role of knowledge management in service innovation and how cloud computing can be used to address many of the issues currently facing KM in academia and industrial sectors.

This book contains the refereed proceedings of the 14th International Conference on Knowledge Management in Organizations, KMO 2019, held in Zamora, Spain, in July 2019. The 46 papers accepted for KMO 2019 were selected from 109 submissions and are organized in topical sections on: knowledge management models and analysis; knowledge transfer and learning; knowledge and service innovation; knowledge creation; knowledge and organization; information systems and information science; data mining and intelligent science; social networks and social aspects of KM; big data and IoT; and new trends in IT.

"Knowledge Engineering and Management" presents selected papers from the 2013 International Conference on Intelligent Systems and Knowledge Engineering (ISKE2013). The aim of this conference is to bring together experts from different expertise areas to discuss the state-of-the-art in Intelligent Systems and Knowledge Engineering, and to present new research results and perspectives on future development. The topics in this volume include, but not limited to: Knowledge Representation and Modeling, Knowledge Maintenance, Knowledge Elicitation, Knowledge-Based Systems (KBS), Content Management and Knowledge Management Systems, Ontology Engineering, Data Mining and Knowledge Discovery, Knowledge Acquisition, etc. The proceedings are benefit for both researchers and practitioners who want to utilize knowledge engineering methods in their specific research fields. Dr. Zhenkun Wen is a Professor at the College of Computer and Software Engineering, Shenzhen University, China. Dr. Tianrui Li is a Professor at the School of Information Science and Technology, Southwest Jiaotong University, Xi’an, China.

This book constitutes revised papers from the eight workshops which were held during June 2021 at the 24th International Conference on Business Information Systems, BIS 2021. The conference was planned to take place in Hannover, Germany, and changed to a fully online event due to the COVID-19 pandemic. There was a total of 67 submissions to all workshops of which 31papers were accepted for publication. The workshops included in this volume are: AKTB 2021: 12th Workshop on Applications of Knowledge-Based Technologies in Business BisEd 2021: BIS Education: Trends and Challenges DigBD 2021: 1st Workshop on Digitization in the Flux of Big Data Scenarios DigEx 2021: 3rd International Workshop on transforming the Digital Customer Experience iCRM 2021: 6th International Workshop on Integrated Social CRM QOD 2021: 4th Workshop on Quality of Open Data BITA 2021: 12th Workshop on Business and IT Alignment BSCT 2021: 4th Workshop on Blockchain and Smart Contract Technologies

This book provides a practical approach to harnessing knowledge in organizations. Its focus is on knowledge sharing, tacit knowing, and a view of knowledge as an accomplishment in social interaction. The aim of this book is to explore and show how the phenomena of trust, risk and identity, as contexts constructed by speakers themselves, influence and mediate knowledge sharing in organizational encounters. The research particularly reveals how tacit knowledge (knowing), affects the scope and directions of everyday conversation. The first part of the book presents a comprehensive critical appraisal and analysis of the field of organizational knowledge management, followed by an introduction to the theory and methodology of discourse analysis, and a view of tacit knowing drawn from studies in implicit learning. The second part reports the detailed analysis and findings of original field research, investigating how participants in regular organizational meetings, including a discussion forum, manage the business of sharing knowledge. From the perspective of the research methodology, drawing on Discursive Psychology, knowledge is approached as an accomplishment in social interaction, with talk and text shown to be constructive, functional and action-oriented. Presents a rigorous, evidence-based approach to Knowledge Management using original research Approaches discourse as the location of knowledge work, and the site to which knowledge management practice should be focused Positions the actions of knowledge work in everyday talk and text, thus giving practitioners a ready toolset to improve their strategies, practices and understanding of knowledge within organizations Knowledge and Discourse Matters: Relocating Knowledge Management’s Sphere of Interest onto Language is a great reference for organizational leaders, knowledge managers, and human resource managers. Dr. Lesley Crane is an independent consultant specializing in knowledge management, and technology supported learning for adults (e-learning). Much of her consultancy work involves providing strategic advice and research on the effective use of e-content, e-tools and the use of new technologies in the delivery of teaching and learning. Prior to working as a consultant, Lesley was Managing Director of her own SME business specializing in creative e-learning design and development for public and private sector organizations.

The two volumes IFIP AICT 397 and 398 constitute the thoroughly refereed post-conference proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2012, held in Rhodes, Greece, in September 2012. The 182 revised full papers were carefully reviewed and selected for inclusion in the two volumes. They are organized in 6 parts: sustainability; design, manufacturing and production management; human factors, learning and innovation; ICT and emerging technologies in production management; product and asset lifecycle management; and services, supply chains and operations.