With straightforward, insightful advice, renowned business trainer W. Steven Brown provides managers--from new to experienced--with essential leadership tools. This is the book that "ought to be in the top drawer of every manager's desk"*. Are you guilty of... * Being a buddy, not a boss? * Never admitting that you are accountable? * Managing different people in the same way? * Failing to set common business goals? * Trying to control your people instead of influencing their thinking with enthusiasm? These are just a few of the 13 fatal errors managers make. Errors that waste valuable time, money, and talent. This book will show you how to recognize problems--and avoid them--before they happen. Author Steven Brown, a nationally recognized professional trainer and consultant, provides the essential guide for effective managers and shows you how to get the best from your workers, your company--and yourself.

With straightforward, insightful advice, renowned business trainer W. Steven Brown provides managers--from new to experienced--with essential leadership tools. This is the book that "ought to be in the top drawer of every manager's desk"*. Are you guilty of... * Being a buddy, not a boss? * Never admitting that you are accountable? * Managing different people in the same way? * Failing to set common business goals? * Trying to control your people instead of influencing their thinking with enthusiasm? These are just a few of the 13 fatal errors managers make. Errors that waste valuable time, money, and talent. This book will show you how to recognize problems--and avoid them--before they happen. Author Steven Brown, a nationally recognized professional trainer and consultant, provides the essential guide for effective managers and shows you how to get the best from your workers, your company--and yourself.

What do Enron, the Space Shuttle Columbia and 9/11 have in common? How a chain of mistakes can lead to disaster if they go unrecognised. How to build internal systems that prevent failure chains from spiralling out of control. Practical techniques for avoiding business failures - whether they arise from preparation, strategy, execution, or culture.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

A guide to help managers prepare for whatever comes over the net In tennis, the player with the fewest unforced errors usually wins. The same is true in business- all too often, the mistakes that sabotage a career are completely avoidable, if you can anticipate them early enough. Bestselling management writer Jeffrey Krames adopts the metaphor of tennis to show how to spot and sidestep the types of faults that do the most damage. He shows how businesspeople can develop and practice good habits so they'll be ready for an unusually fast serve or wicked backhand. Drawing on stories about famous CEOs like Jack Welch, Robert Goizueta, and Lou Gerstner, Krames shows how to avoid some of the biggest "career killers." His advice includes: Never say, "The ball was out by a mile"; face reality at all times. Choose your doubles partner carefully; bad people decisions (hiring, firing, promoting) can be fatal. Keep practicing your best shot; enhancing your strengths is more effective than trying to fix your weaknesses.

Mindfulness for Busy People will show you how to apply the transformative power of mindfulness to your busy life, helping you to de-stress, find your own unique space of calm, and ready yourself for whatever challenges you face. Helping you to cultivate and practice mindfulness straight away, you’ll discover: A no-nonsense, light-hearted, and clear introduction to mindfulness and its benefits Unique and clever ‘I-haven’t-got-time-for-this’ exercises that you can do anywhere, anytime A fulfilling way to feel less stressed with immediate effect A new found confidence, resilience and a greater sense of optimism Improved focus, energy, efficiency and creativity The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

An eye-opening shift of perspective on the secret of authentic happiness: how surprisingly simple, everyday acts lead to lifelong joy and fulfillment, from the experts at Live Happy magazine. We are all increasingly hungry for soul-deep happiness. All over the globe, from the hallways of Harvard, where the university’s most popular course is a class on positive psychology, to the United Nations’ resolution naming March 20th the International Day of Happiness, the question of how to be authentically happy concerns millions of lives today. But what if the secret of lasting happiness is actually . . . simple? Now, in Live Happy, the editors of Live Happy magazine, the first lifestyle publication dedicated to the timeless quest to achieve authentic happiness, reveal that true happiness is all about the big impact of small acts of everyday happiness. Organized around the key components of a happy life, from gratitude to attitude and play to purpose, Live Happy brings together illuminating real-life happiness stories, eye-opening examinations on the science of happiness, and simple and inspiring everyday “happy acts” to empower readers to achieve big happiness breakthroughs. Authentic happiness is within reach—and Live Happy shows readers how they can manifest it not only in their own lives but also make a positive and lasting difference in the world.