"A startling exposé of the invisible human workforce that powers the web--and how to bring it out of the shadows. Hidden beneath the surface of the internet, a new, stark reality is looming--one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri unveil how the services we use from companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast human labor force that is kept deliberately concealed. The people who do 'ghost work' make the internet seem smart. They perform high-tech, on-demand piecework: flagging X-rated content, proofreading, transcribing audio, confirming identities, captioning video, and much more. The shameful truth is that no labor laws protect them or even acknowledge their existence. They often earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or for no reason at all. An estimated 8 percent of Americans have worked in this 'ghost economy,' and that number is growing every day. In this unprecedented investigation, Gray and Suri make the case that robots will never completely eliminate 'ghost work' and the unchecked quest for artificial intelligence could spark catastrophic work conditions if not stopped in its tracks. Ultimately, they show how this essential type of work can create opportunity--rather than misery--for those who do it."--Dust jacket.

This edited volume examines the implications of COVID-19 on distance and online learning, discussing how the move to online teaching and learning modes proved to be a source of immense institutional, organizational, and educational challenges. With chapters grounded in theoretical and methodological approaches pertinent to education and pedagogy, the book explores the relevance of theory to the educational situation brought about by the pandemic and highlights the specific issues and challenges that distance learning has to account for in crisis situations. Key topics discussed include innovations and best practices in online learning, research, and management; developments in computer-supported collaborative learning, training, and research; the use of intelligent tutoring and mentoring systems in times of crisis; the role of university leadership and users’ perceptions and attitudes to online teaching and learning. The book offers fresh insights into the specificity of distance learning in a pandemic and its effects in established working patterns. It will be highly relevant reading for academics, researchers, and post-graduate students in the fields of online learning, distance learning, educational technology, and pedagogy, as well as university administrators and those directly involved in online teaching.

This book is focused on the impact of the COVID-19 pandemic on different sectors, i.e., education, real estate, health, and agriculture. The lockdown has been announced to control the spread of COVID-19 infections, however people/industries/organizations were not ready for lockdown and it has greatly affected their growth. The front workers in the healthcare sector suffered a lot as major responsibilities they needed to carry on. The education sector is also hampered due to the pandemic as schools, colleges were closed and teaching, examinations were carried out on online platforms. These platforms were new to teachers as well as students. The real estate sector faced tremendous loss in this pandemic as people were scared and no one ready to invest their money in such an uncertain time. The agriculture filed is also suffered as raw materials required for agriculture were not available readily due to pandemic. This book presents a survey that is conducted to understand the impact of COVID-19 on the quality of work-life in various sectors. The survey is focused majorly on four sectors, i.e. education, healthcare, real estate and agriculture. Data analysis is done based on responses of survey and mathematical modeling is provided for each case study.

Captures the unique moment in time created by the Covid-19 pandemic and uses this as a lens to explore contemporary issues for social work education and practice. The 2020 coronavirus pandemic provided an unprecedented moment of global crisis, which placed health and social care at the forefront of the national agenda. The lockdown, social distancing measures and rapid move to online working created multiple challenges and safeguarding concerns for social work education and practice, whilst the unparalleled death rate exacerbated pre-existing problems with communicating openly about death and bereavement. Many of these issues were already at the surface of social work practice and education and this book examines how the health crisis has exposed these, whilst acting as a potential catalyst for change. This book acts as a testament to the historical moment whilst providing a forum for drawing together discussion from contemporary educators, practitioners and users of social work services.

Examines the most important democratic challenges of today, using the Covid-19 pandemic as a case study.