Having a copy of Ultimate Basic Business Skills: Training an Effective Workforce on your bookshelf is like having an on-call business training department. This book offers ready-to-present programs on the most critical frontline business skills every member of your organization needs. Too often training in these basic business areas is ignored in favor of more pressing product or service training. Ultimate Basics Business Skills offers learning professionals everything needed to quickly deploy this valuable training. Lively, scripted half-day programs in more than 20 individual topic areas cover external and internal customer service skills, project management, help in projecting a professional image and working in a team environment, and much more. The book uses the familiar structure of the Trainer's Workshop Series to guide the training sessions and includes all handouts, worksheets, assessments, and PowerPoint slides to allow users to quickly create training targeted specifically for their intended audience. All programs offer enough additional material to allow expanding the program length to suit training needs. Users can easily blend, mix, and match formats and contents to create just the program your organization needs.

There is a bewildering array of choices facing all managers,whether newly appointed or experienced business hands. No matterhow much experience you have, everyone can make mistakes. TheUltimate Book of Business Skills points the way for anyone in abusiness role. It puts the essential techniques for running abusiness, managing a team and making informed choices aboutstrategy straight into the hands of the people who need them. The Ultimate Book of Business Skills is a great additionto the Capstone Reference series. It features a user-friendlyformat with real-life examples designed to transform anyone into arounded businessperson with an impressive range of skills-basedknowledge at their fingertips.

A brand new collection of indispensable business skills for professionals in any industry… 5 pioneering books, now in a convenient e-format, at a great price! 5 remarkable eBooks help professionals gain the business skills they need to advance in their careers Today, business professionals need far more than technical skill to advance in their careers: they need a deep understanding of the business, combined with real leadership skills for motivating colleagues and executing on key assignments. This unique 5 eBook package brings together these crucial business skills, helping professionals rise far beyond their current roles. In The Art of Asking, Terry J. Fadem shows how to ask the right questions in the right ways, and get the answers you need to succeed. Discover the core questions you need to master... avoid the mistakes business questioners make most often... master ten simple rules for questioning more effectively… ask questions that give you control over tough situations... use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track! Next, in The Truth About Negotiations, Leigh L. Thompson reveals 53 proven negotiation principles: bite-size, easy-to-use techniques for becoming a world-class negotiator. Learn how to prepare for a negotiation within one hour… negotiate with people you hate (or love)… clearly identify your "best alternative" if a deal isn't possible… use reason, respect, and reciprocity to extract a deal's maximum potential value, create win-win solutions, and establish enduring relationships. In Presenting to Win, Updated and Expanded Edition, world-renowned presentation consultant Jerry Weissman shows how to connect with even the toughest, most high-level audiences...and move them to action. Drawing on his experience helping the world's top tech executives excel at make-or-break investor presentations, he shows how to dump those PowerPoint templates, tell compelling stories that focus on what's in it for the audience, and get action! In How to Keep Score in Business, long-time CEO Robert Follett helps you capture crucial insights buried in balance sheets, income statements, and other key reports. Follett shows how to apply core tools for analyzing financial reports and investment opportunities and demystifies accounting terms every decision-maker should know. Finally, in The Truth About Managing People, Third Edition, Stephen P. Robbins distills management to its essence, sharing 61 proven principles and real solutions for the make-or-break problems faced by every manager. You'll learn how to overcome the true obstacles to teamwork… why too much communication can be as dangerous as too little… how to improve hiring and employee evaluations… heal "layoff survivor sickness"… manage a diverse culture… lead effectively in a digital world… get past age stereotypes… and much more! From world-renowned leaders and performance experts Terry J. Fadem, Leigh L. Thompson, Jerry Weissman, Robert Follett, and Stephen Robbins

Secure venture capital? Easy. Getting a business up and running or pushing a brilliant product to the marketplace requires capital. For many entrepreneurs, a lack of start-up capital can be the single biggest roadblock to their dreams of success and fortune. Venture Capital For Dummies takes entrepreneurs step by step through the process of finding and securing venture capital for their own projects. Find and secure venture capital for your business Get your business up and running Push a product to the marketplace If you're an entrepreneur looking for hands-on guidance on how to secure capital for your business, the information in Venture Capital For Dummies gives you the edge you need to succeed.

How do you develop leadership skills or give a successful presentation? What difference can effective thinking and critical reading make to your performance? How can you get and stay organized to meet deadlines? The first book of its kind to cover all the business skills that students need at university and at work, The Business Skills Handbook covers all the practical, cognitive, technical and development skills that students need to succeed, from organising life and work to developing good writing and teamwork skills. Mapped to the learning outcomes of the CIPD Level 7 Advanced Developing Skills for Business Leadership module, and with a focus on experiential learning to get students assessing and developing their skills, The Business Skills Handbook is designed to help students manage themselves more effectively, make justifiable decisions and problem solve more effectively, lead and influence others, interpret financial information, manage financial resources, demonstrate IT proficiency and demonstrate competence in postgraduate study skills. Online supporting resources include an instructor's manual, lecture slides and figures and tables from the book.

Don't Let Brilliant Ideas Get Lost in Bad Presentations. Inspiring and influencing others starts with the effective delivery of ideas. Speaker and trainer Christee Gabour Atwood designed the interactive two-day, one-day, and half-day workshops in this book with exactly that in mind. Help your training participants become confident speakers who engage and invigorate others with effective presentations and address challenges with tact and professionalism. Complete with effective training methodologies, this book helps you accelerate learning and leverage technology for maximum efficiency. Workshop programs found in this volume make planning easy and can be tailored for the unique needs of your organization. Supplemental resources are available online and include downloadable and customizable presentation slides, handouts, assessments, and tools.