This book brings together diverse voices from across the field of sustainable human computer interaction (SHCI) to discuss what it means for digital technology to support sustainability and how humans and technology can work together optimally for a more sustainable future. Contemporary digital technologies are hailed by tech companies, governments and academics as leading-edge solutions to the challenges of environmental sustainability; smarter homes, more persuasive technologies, and a robust Internet of Things hold the promise for creating a greener world. Yet, deployments of interactive technologies for such purposes often lead to a paradox: they algorithmically "optimize" heating and lighting of houses without regard to the dynamics of daily life in the home; they can collect and display data that allow us to reflect on energy and emissions, yet the same information can cause us to raise our expectations for comfort and convenience; they might allow us to share best practice for sustainable living through social networking and online communities, yet these same systems further our participation in consumerism and contribute to an ever-greater volume of electronic waste.By acknowledging these paradoxes, this book represents a significant critical inquiry into digital technology’s longer-term impact on ideals of sustainability. Written by an interdisciplinary team of contributors this book will be of great interest to students and scholars of human computer interaction and environmental studies.

In The Platform Paradox, Wharton professor Mauro F. Guillén argues that many platforms misunderstand key aspects of what it takes to succeed globally, from culture and institutions to local competitive dynamics. He offers an integrated framework for digital platforms to identify and implement a strategy on a truly global scale.

Young people spend a significant amount of time with technology, particularly digital and social media. How do they experience and cope with the many influences of digital media in their lives? What are the main challenges and opportunities they navigate in living online? Youth in the Digital Age provides answers from a decidedly interdisciplinary perspective, beginning in a framework steeped in context; biography; and societal influences on young people, who now make up 25% of the earth’s population. Placing these perspectives alongside those of current scholars and commentators to help analyse what young people are up against in navigating the digital age, the volume also draws on data from a five-year research project (Digital Media and Young Lives). Topics explored include well-being, privacy, control, surveillance, digital capital, and social relationships. Based on unique and emergent research from Canada, Scotland, and Australia, Youth in the Digital Age will appeal to post-secondary educators and scholars interested in fields such as youth studies, education, media studies, mental health, and technology.

A bold challenge to our obsession with efficiency—and a new understanding of how to benefit from the powerful potential of serendipity. Algorithms, multitasking, the sharing economy, life hacks: our culture can't get enough of efficiency. One of the great promises of the Internet and big data revolutions is the idea that we can improve the processes and routines of our work and personal lives to get more done in less time than we ever have before. There is no doubt that we're performing at higher levels and moving at unprecedented speed, but what if we're headed in the wrong direction? Melding the long-term history of technology with the latest headlines and findings of computer science and social science, The Efficiency Paradox questions our ingrained assumptions about efficiency, persuasively showing how relying on the algorithms of digital platforms can in fact lead to wasted efforts, missed opportunities, and, above all, an inability to break out of established patterns. Edward Tenner offers a smarter way of thinking about efficiency, revealing what we and our institutions, when equipped with an astute combination of artificial intelligence and trained intuition, can learn from the random and unexpected.

Is technological innovation spinning out of control? During a one-week period in 2018, social media was revealed to have had huge undue influence on the 2016 U.S. presidential election and the first fatality from a self-driving car was recorded. What’s paradoxical about the understandable fear of machines taking control through software, robots, and artificial intelligence is that new technology is often introduced in order to increase our control of a certain task. This is what Ezio Di Nucci calls the “control paradox.” Di Nucci also brings this notion to bear on politics: we delegate power and control to political representatives in order to improve democratic governance. However, recent populist uprisings have shown that voters feel disempowered and neglected by this system. This lack of direct control within representative democracies could be a motivating factor for populism, and Di Nucci argues that a better understanding of delegation is a possible solution.

"Digitalization is on everyone's lips as new technology changes business landscapes and conventional companies are outperformed by younger digital and agile contestants. In this volatile environment it seems more relevant than ever before to understand the aspects and business logic behind the elusive phenomenon called "digitalization". Never before have there been such great opportunities to unleash the full potential of technology within organizations to create long-standing competitive advantage. This book explains the strategy and practice of how to lead and control the people side of digital change in a dynamic world of uncertainty and social complexity, and as such the book snares the elusive phenomena of digitalization Digitalization drives behavioral change and calls for a new way of thinking among senior executives. In practice, reaping the benefits of digital technology is not as easy as it first appears to be. This book provides a map to navigate in the volatile business landscape where change occurs continuously because of digital technology. It provides an historical frame of the evolution of digital technology, decodes digitalization's negative influence on the external aspects of customer satisfaction, discusses and explains the strategic and leadership consequences of different forms of digital change, and finally demonstrates how leading digital change can be put into practice. Illustrative case studies and examples are provided throughout as well as models and frameworks. This is a valuable resource for researchers, academics, and students in the fields of organizational studies, organizational change, technology & innovation management, and digitalization"--

Of the $1.3 trillion spent on digital transformation in 2018, it was estimated that $900 billion went to waste. Digital products are more than technology, they are about people-your customers. More so, these products solve human problems. Empathy & Arrogance: The Paradox of Digital Products is about how to build strong, lasting relationships with your customers through digital products. The book explores the intersection of business strategies, customer experience, technology, data and mindset. Author Gurmeet Kaur calls out to the digital community to be thoughtful and insightful when building products. Sometimes we think we know it all when, in reality, our assumptions and knowledge may have gaps. Tapping into human elements of empathy and arrogance helps us identify moments of blind arrogance and how to change them to empathetic arrogance. If you are a product builder or digital product enthusiast interested in exploring new mindsets, this innovative book is for you!