sectors including offices, retail and manufacturing. It explainsthe facilities manager’s role in incorporating sustainabilityinto the whole life-cycle of a building – from initialbriefing to final disposal. The book takes a structured approach: • masterplanning and real estate (acquisitions anddisposals) • design • construction and commissioning • refurbishment, fit-out and project management • maintenance • operation • occupant satisfaction. Sustainable Practice for the Facilities Manager fills a the gapbetween the policy-level sustainability books and the detailedtechnical documents by focusing on the ‘what’ and‘how’ of planning and implementing sound environmentalmanagement practices in the context of FM operations. It covers policy and trends on global, European and UK levelsaffecting businesses; compliance requirements for organisations -including some sector-specific areas; and best practice, with goodand bad case studies showing the business benefits of incorporatingsustainable practice into day-to-day activities. The book is for: • facilities management professionals • public and private organisations owning properties • property companies • institutional investors • building services or supplier organisations and will help you deliver an improved operationally performingfacility. Sunil Shah – Technical Director and Head of Sustainability,Jacobs Sunil has over eight years consultancy experience within the builtenvironment, reviewing lifecycle environmental and social impactsfrom facilities. He has experience in a number of sectors,providing strategic consultancy support for clients includingGlaxoSmithKline, BP, BAA, HM Prison Service, Pfizer and London FireBrigade. Sunil has most recently been involved in supporting theinclusion of facilities management within the DTI’sSustainable Construction Strategy.

This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice. The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers: Strategy development Organisational design Space planning Building projects Optimisation The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference.

For diverse courses in facilities management and sustainability, including capstone courses in facility management degree programs; and for certificate programs in sustainable management. This all-encompassing text thoroughly illuminates the methods, "how-to" skills, equipment, and best practices of modern facility management. Emphasizing practical operational aspects of sustainable facility management, Sustainable Facility Management covers many topics that are absolutely essential to sustainability -- some of them covered in no other text. Embracing multiple subject areas, it can easily be used as the main text for a capstone course of a facility management degree program. Topics covered include: organizational structure; cultural issues associated with property/facility management; career opportunities; financial, construction, and emergency management; environmental issues; HVAC, energy, and water management; green building; strategic management, and more. Throughout, chapter questions, assignments, photos, and diagrams help students deepen their understanding. These are complemented by many first-hand insights about effective facility management.

The current state of the facility management world is dynamic and evolving. More and more facility managers are participating in the design and construction of the buildings that they will eventually operate. Technologies such as building information modeling (BIM) offer ways to bridge the gap between the design and construction phase and the operation of buildings by making much more information available than existed in the past. We are also starting to see the emergence of the importance of a properly educated workforce in facility management. Emerging trends and issues include the effective utilization of performance management tools, Corporate Social Responsibility, and the Triple Bottom line. This book captures, in a practical and utilitarian way, information, best practices, and processes that will assist facility managers in addressing these trends as well as ongoing challenges. It provides a set of benchmarks, reference points and guidance that will enable the facility management community to be better informed and prepared in the execution of its mission. It serves as a great resource for those who are veterans in the community as well as those who are new entrants to or are examining the career opportunities within.

Legal Concepts for Facility Managers Facility management – as any profession encompassing multiple disciplines and integrating technology, people and physical space – is not only complicated but fraught with occasions to be exposed to various legal liabilities. Successful facility managers need the ability to manage risk well. They must understand the various ways the built environment can malfunction, anticipate the most likely problems and protect the owner’s interest in such a way that the building can be safe for occupants yet productive for business purposes. The Facility Manager must therefore know the major tenets of risk avoidance, including knowledge of possible legal obstacles. Legal Concepts for Facility Managers informs facility managers of their legal responsibilities and helps them avoid unnecessary exposure to liability. Each major legal theory is explained and illustrated with charts or case histories. Chapter discussion questions help students recall salient information and are also intended to be used as homework assignments or prompts for classroom discussions. As with any legal textbook expressly written for professionals who are not in the practice of law, the objective of this book is to inform students about their legal responsibilities. This text is not intended for students preparing to practice the law. It can be used in any course that teaches built environment professionals how to avoid unnecessary exposure to legal liability.

The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.

A practical guide to the principle services of facilities management, revised and updated The updated third edition of Facilities Manager's Desk Reference is an invaluable resource covering all the principal facility management (FM) services. The author—a noted facilities management expert—provides the information needed to ensure compliance to current laws, to deliver opportunities to adopt new ways of using built environments, and to identify creative ways to reduce operational occupancy costs, while maintaining appropriate and productive working environment standards. The third edition is fully updated and written in an approachable and concise format. It is comprehensive in scope, the author covering both hard and soft facilities management issues. Since the first edition was published it has become a first point of reference for busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. This important book: Has been fully updated, reviewing the essential data covering the principal FM services Is highly practical, ideal for the busy FM practitioner Presents information on legal compliance issues, the development of strategic policies, tactical best practices, and much more Is a time-saving resource that brings together essential, useful, and practical FM information in one handy volume; Written for students and professional facilities managers, Facilities Manager's Desk Reference is designed as a practical resource that offers FMs assistance in finding solutions to the myriad demands of the job.